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How to change email when locked out

I have my ID & PW & birthdate but it keeps sending emails to an old, disconnected email.

Now it's Disabled... will only send to an old email address that is disconnected.

HELP please

iPad 2 Wi-Fi

Posted on Feb 25, 2018 2:17 PM

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Question marked as Best reply

Posted on Feb 25, 2018 11:31 PM

To change an email address on an account you need to be able to log into the account on http://appleid.apple.com


If you've disabled the the account and can't do that contact Support and see if they can/will re-enable the account : Contact Apple for help with Apple ID account security or https://www.apple.com/emea/support/itunes/contact.html

1 reply
Question marked as Best reply

Feb 25, 2018 11:31 PM in response to SusanKarakaseavic

To change an email address on an account you need to be able to log into the account on http://appleid.apple.com


If you've disabled the the account and can't do that contact Support and see if they can/will re-enable the account : Contact Apple for help with Apple ID account security or https://www.apple.com/emea/support/itunes/contact.html

How to change email when locked out

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