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how do i do a factory reset on an old phone if its saying the icloud password is incorrect

How do I I factory reset an iPhone 5 without knowing the iCloud password?

Husband needs to use an old phone of mine

It says incorrect password for My Icloud account but it must be an old one as the on!e I'm usingis fine... it’s the same email address....

I also don't want to destroy My Icloud account as I need it for my phone/ mac/ ipad etc etc

Posted on Feb 26, 2018 12:31 AM

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1 reply

Feb 27, 2018 1:05 PM in response to lusey05

Hello and welcome to Apple Support Communities, lusey05.
If I understand your post correctly, you'd like to remove your Apple ID from your iPhone 5 so that your husband can use it. I'd like to help.
Follow these steps:
What to do before you sell or give away your iPhone, iPad, or iPod touch
If you've forgotten the password or the Apple ID use these steps:
If you forgot your Apple ID
If you forgot your Apple ID password​
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

how do i do a factory reset on an old phone if its saying the icloud password is incorrect

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