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What do I do if my watch face goes blank while trying to update?

What do I do if my watch face goes black / appears frozen with a slight horizontal line across the top while I’m trying to perform an update. I may have disconnected from WiFi mid update which may have contributed but now my watch is frozen and I can’t seem to restart...

Apple Watch Series 2

Posted on Feb 26, 2018 2:21 AM

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Posted on Feb 26, 2018 2:23 AM

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support

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What do I do if my watch face goes blank while trying to update?

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