Can't change color profile

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Level 1

5 points

Can't change color profile

when i go to System Preferences > Displays > Color,

i can change the color profile, but when i click on a profile it didn't take effect, so does the night shift, i can enable it but the color didn't change warmer or cooler. also the delete profile button is greyed out. please help

MacBook Pro with Retina display, macOS High Sierra (10.13.3), null

Posted on Feb 26, 2018 4:29 AM

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Answer 1

brenden dv

Community Specialist

Feb 27, 2018 2:59 PM in response to imstevanno

Hello imstevanno,

Thanks for visiting the Apple Support Communities for help with your MacBook Pro color profiles. Here are some things to check.

First, I recommend trying this in safe mode and a test user. Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes is all that is necessary to correct some problems.

When you boot to safe mode, log in to your account and check if the issue is also occurring in safe mode or not. Use this article for the steps to get into safe mode: Use safe mode to isolate issues with your Mac

If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.

If the issue is also happening in safe mode, move on and test if this problem occurs in a newly created unmodified test administrator user account on your Mac. A test user will let us know if the issue is isolated to your account, or system wide. Please check this help article: How to test an issue in another user account on your Mac

After you are done testing, please check the section related to results, titled "If the issue happens in the other account" or "If the issue doesn't happen in the other account”.

Thanks again and have a great rest of your day.

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Answer 2

Mar 5, 2018 5:04 AM in response to imstevanno

Hey! I have a similar issue. Creating another Admin account and booting to safe mode doesn't help at all. What should I do next?

Thanks!

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Can't change color profile

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