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Question: error 2006 iPad

2nd generation iPad suddenly frozen.

Back screen > apple logo > freezes.

I've inserted the original cable and plugged it into my iMac (Retina 5K, 27-inch, Late 2014).

I've updated to latest iTunes.

It wont Update or Restore. iTunes throws up an error Error 2006, then it says "iPad cannot be found".

...ideas please?

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iMac with Retina 5K display, iOS 10.3.3, iMac (Retina 5K, 27-inch, Late 2014

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Feb 26, 2018 7:26 AM in response to Carey Marks In response to Carey Marks

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Get help with iOS update and restore errors - Apple Support

Check your USB connections

If you see error 4005, 4013, or 4014, use these steps.

If you see one of the errors below, check your USB connection, USB cable, USB port, or computer:

  • 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650
  • 2000, 2001, 2002, 2005, 2006, 2009
  • An error that includes "invalid response"

Here's what to check. Try again after each step:

  1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
  2. Switch to a different USB port on your computer. Don't plug into your keyboard.
  3. Switch to a USB port on a different computer.
  4. If you still see the error, check for other USB issues, check your third-party security software, then check your hardware.

If you still see an error, contact Apple Support.

Feb 26, 2018 7:26 AM

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Question: error 2006 iPad