Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Mac Mail app crash with a special email

My Mac App is crashing every time I'll try to open always the same email;

I've try to forward, delete, resent the same email to different devices, but on 2 different Mac (bot MacBook) it crashes . On iPhone and iPad nothing happen.

(it's an rented car email confirmation from sixt.com )

I've also try to cancel the car and rent again but the problems still remain.

Some hints ?

iPhone 7, iOS 11.2.6

Posted on


Feb 27, 2018 6:48 PM in response to K1200R In response to K1200R

Open Mail

Click Mail | Preferences | Viewing | uncheck "Load Remote Content in Messages"

Or, on your iPhone forward to your iCloud Mail account and try to open in the browser on iCloud.com

There is probably a script running in the email, that the MacBook is trying to processing and crashing.

Feb 27, 2018 6:48 PM

Reply Helpful

Feb 27, 2018 10:57 PM in response to ZaZo In response to ZaZo

Thanks for your answer, unfortunately it doesn't work for me;

I've uncheck the "Load Remote Content in Messages", but no chance to open this single email from Mac APP (no problem in a browser or iPhone/iPad)...

Here the crash detail:


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000


Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[MCiCalComponent uid]: unrecognized selector sent to instance 0x6000012248c0'

terminating with uncaught exception of type NSException

abort() called"

Feb 27, 2018 10:57 PM

Reply Helpful
User profile for user: K1200R

Question: Mac Mail app crash with a special email