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Need help with Icloud

Hi, my grandma recently upgraded to the IPhone 8 from her IPhone 6 and gave me her IPhone 6. The only problem is I can't restore the phone because she doesn't know her ICloud password or the password to the email that she used to create the account. I tried using security questions but she doesn't know the first celebrity she met. Obviously I have the date she was born so I'm not lying. Help would be great and I will provide proof if needed. Thanks.

iPhone 6, iOS 11.2.6

Posted on Feb 26, 2018 4:57 PM

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Need help with Icloud

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