Portions of iCloud, like iCloud Drive, Safari Bookmarks, do not sync down to a Mid 2009 iMac EDU model.
I have been through the Apple troubleshooting steps including Reinstalling El Capitan with no success.
Please Help.
iMac, OS X El Capitan (10.11.6)
Hi MoonJ.,
I have already done those things and more, but to to avail. Across this community, I am seeing several other people with similar or the same problems with El Capitan, also following similar advice, seemingly to no avail, even though the iCloud support information document makes it clear that Support for iCloud Drive goes back to Yosemite. Is this a system-wide support failure for El Capitan on iCloud? I spent an hour with Apple Phone Support on Saturday as well. This iMac is fully capable of syncing, it just doesn't, for no particular reason. When i go into terminal and enter brctl log -w it shows an error in sync down.
The text is
[ERROR] 0.000 [2018-02-27 12:33:56.627] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e5e5f0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0A97FECD-685A-4969-95EF-BDC681EF44A4; container ID = "com.apple.clouddocs">
[ERROR] 2.006 [2018-02-27 12:33:58.633] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d24ff0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0972459C-F56A-4C5B-A38E-0B648F3AAB8A; container ID = "com.apple.clouddocs">
[ERROR] 2.014 [2018-02-27 12:33:58.641] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d91860: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = C32EDC71-319B-41B0-9A8E-8895C0DCC95C; container ID = "com.apple.clouddocs">
[ERROR] 2.047 [2018-02-27 12:33:58.675] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d9e1f0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 3E961554-A2EB-4DFB-BCEC-B96FFE8FD4CA; container ID = "com.apple.clouddocs">
[ERROR] 2.125 [2018-02-27 12:33:58.752] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e11c90: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0A56204D-B82D-41CA-AD4C-15575D0663F8; container ID = "com.apple.clouddocs">
[ERROR] 2.125 [2018-02-27 12:33:58.752] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779c34850: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 7300F4B6-EC26-4454-8968-75BC0BA26532; container ID = "com.apple.clouddocs">
[ERROR] 3.990 [2018-02-27 12:34:00.617] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e1e900: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = B09ED23D-1668-46D0-8182-300F0C607C43; container ID = "com.apple.clouddocs">
[ERROR] 5.778 [2018-02-27 12:34:02.406] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e281d0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = AA83CE9F-D67C-4D6B-8B2B-59A5D6AC3C09; container ID = "com.apple.clouddocs">
[ERROR] 5.780 [2018-02-27 12:34:02.407] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779dd2310: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 55A405A9-8E5E-4C78-B366-1662842BB545; container ID = "com.apple.clouddocs">
[ERROR] 5.785 [2018-02-27 12:34:02.412] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d37cb0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = FE156981-A419-49AF-A632-3D335A08E622; container ID = "com.apple.clouddocs">
Hi MoonJ.,
I have already done those things and more, but to to avail. Across this community, I am seeing several other people with similar or the same problems with El Capitan, also following similar advice, seemingly to no avail, even though the iCloud support information document makes it clear that Support for iCloud Drive goes back to Yosemite. Is this a system-wide support failure for El Capitan on iCloud? I spent an hour with Apple Phone Support on Saturday as well. This iMac is fully capable of syncing, it just doesn't, for no particular reason. When i go into terminal and enter brctl log -w it shows an error in sync down.
The text is
[ERROR] 0.000 [2018-02-27 12:33:56.627] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e5e5f0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0A97FECD-685A-4969-95EF-BDC681EF44A4; container ID = "com.apple.clouddocs">
[ERROR] 2.006 [2018-02-27 12:33:58.633] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d24ff0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0972459C-F56A-4C5B-A38E-0B648F3AAB8A; container ID = "com.apple.clouddocs">
[ERROR] 2.014 [2018-02-27 12:33:58.641] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d91860: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = C32EDC71-319B-41B0-9A8E-8895C0DCC95C; container ID = "com.apple.clouddocs">
[ERROR] 2.047 [2018-02-27 12:33:58.675] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d9e1f0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 3E961554-A2EB-4DFB-BCEC-B96FFE8FD4CA; container ID = "com.apple.clouddocs">
[ERROR] 2.125 [2018-02-27 12:33:58.752] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e11c90: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 0A56204D-B82D-41CA-AD4C-15575D0663F8; container ID = "com.apple.clouddocs">
[ERROR] 2.125 [2018-02-27 12:33:58.752] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779c34850: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 7300F4B6-EC26-4454-8968-75BC0BA26532; container ID = "com.apple.clouddocs">
[ERROR] 3.990 [2018-02-27 12:34:00.617] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e1e900: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = B09ED23D-1668-46D0-8182-300F0C607C43; container ID = "com.apple.clouddocs">
[ERROR] 5.778 [2018-02-27 12:34:02.406] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779e281d0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = AA83CE9F-D67C-4D6B-8B2B-59A5D6AC3C09; container ID = "com.apple.clouddocs">
[ERROR] 5.780 [2018-02-27 12:34:02.407] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779dd2310: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = 55A405A9-8E5E-4C78-B366-1662842BB545; container ID = "com.apple.clouddocs">
[ERROR] 5.785 [2018-02-27 12:34:02.412] cloudkit.operation.callback sync.down BRCSyncDownOperation.m:465
can't create zone or register pushes: <CKError 0x7fe779d37cb0: "Service Unavailable" (6/2030); server message = "cross-zone migration already done"; Retry after 86400.0 seconds; uuid = FE156981-A419-49AF-A632-3D335A08E622; container ID = "com.apple.clouddocs">
Hi there, MCLBama!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue syncing iCloud Drive and Safari bookmarks to your Mac and I am happy to help out! Check out these articles for specific steps you can try to troubleshoot these issues:
Get help with iCloud Drive - Apple Support
Get help using iCloud Bookmarks and Reading List - Apple Support
These are the best articles from Apple to help with the issues you are having.
Cheers!
Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.
Also, legacy WiFi only AirDrop does not work to and from this iMac. Mid 2009 iMac EDU models don't have built in Bluetooth, but are still capable or AirDrop through WiFi only.
Additional iCloud Services not working:
iCloud Drive for iBooks
Apps that use iCloud Drive to sync my devices that aren't working:
Notability for Mac
iCloud doesn't sync down to Mid 2009 iMac on OS X 10.11.6
