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The custom labels for saving phone contacts disappeared from the selections. How do I get it back? I have an IPhone 6s.

iPhone 6s, iOS 11.2.6

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Feb 27, 2018 4:52 AM in response to dennisfromhardeeville In response to dennisfromhardeeville

Are you using an Exchange account on your iPhone?

If this is the case, I found that other users have the same problem (you can loose the possibility to create / use custom labels in contacts). This happens also when you sync your Exchange contacts to your iphone.

If this is not the case, I can't be more helpful, except trying a forced restart of your iP6s: press and hold both Power (side) and Home buttons for about 10-15 seconds, until you see the Apple Logo. When it appears, release both buttons, wait for your device to restart, then test it.

Regards

Giulio

Feb 27, 2018 4:52 AM

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Question: Search Communities