EtreCheck version:4.0.4 (4A150)
Report generated:2018-02-27 06:43:27
Download EtreCheck from https://etrecheck.com
Runtime:3:52
Performance:Good
Problem:Computer is too slow
Description:
After upgrading to High Sierra OS, internet pages are not loading and Apple support site is really slow.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM- This machine has upgradeable RAM that would help its performance.
Clean up- There are orphan files that could be removed.
Unsigned files- There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
4 RAMUpgradeable
BANK 0/DIMM0
2 GB DDR3 1333 ok
BANK 1/DIMM0
2 GB DDR3 1333 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - ST3500418AS 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 499.25 GB (419.36 GB free)
Journaled HFS+
Mount point: /
disk1s2 - Flash Player 20 MB
HFS+
Mount point: /Volumes/Flash Player
Network:
Interface usbmodem56e85f72: SAMSUNG_Android_SGH-I747
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en5: iPad
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 42.59 GB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: About a day
System Load: 1.48 (1 min ago) 1.24 (5 min ago) 1.19 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 160 Apple tasks |
[Running] | 121 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 39 Apple tasks |
[Loaded] | 173 Apple tasks |
[Running] | 118 Apple tasks |
[Other] | 3 Apple tasks |
Launch Daemons:
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
[Running] | com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-10-12) |
User Launch Agents:
[Other] | com.apple.CSConfigDotMacCert-ladyorladdy@me.com-SharedServices.Agent.plist (? 0 - installed ) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-06-14) |
User Login Items:
Fitbit Connect Menubar Helper Application (Fitbit, Inc. - installed 2017-10-25)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
iTunesHelper Application (Apple, Inc. - installed 2018-01-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
Silverlight: 5.1.10411.0 (installed 2012-05-13)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-26)
QuickTime Plugin: 7.7.3 (installed 2018-01-18)
Flash Player: 28.0.0.161 (installed 2018-02-26)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-08-31)
SharePointBrowserPlugin: 14.6.5 (installed 2016-07-05)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Flip4Mac WMV (installed 2013-03-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 51 |
trustd (3) | Apple | 27 |
syslogd | Apple | 6 |
WindowServer | Apple | 4 |
mdworker (11) | Apple | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
system_profiler (2) | Apple | 381 MB |
com.apple.WebKit.WebContent (3) | Apple | 254 MB |
mdworker (11) | Apple | 179 MB |
Google Chrome | Google, Inc. | 71 MB |
Safari | Apple | 68 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 3 MB | 533 KB |
netbiosd | Apple | 121 KB | 39 KB |
Mail | Apple | 87 KB | 11 KB |
apsd | Apple | 13 KB | 9 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 2 |
Fitbit Connect Menubar Helper | Fitbit, Inc. | 0 |
launchservicesd | Apple | 0 |
galileod | Fitbit, Inc. | 0 |
uninstalld | Apple | 0 |
Virtual Memory Information:
Available RAM | 851 MB |
Free RAM | 18 MB |
Used RAM | 3.17 GB |
Cached files | 833 MB |
Swap Used | 286 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Evernote | 7.0.1 | 2018-02-25 |
Clean up:
~*************************************************************y@m*************** ****************t
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert
Executable not found
Diagnostics Information (past 7 days):
2018-02-26 17:33:11 Notes.app Crash
2018-02-25 16:02:33 Install macOS High Sierra.app Crash
End of report