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Question: WiFi load

I can`t loading any apps on App Store with Wi-Fi
When 3G activated load working

iPhone 6s, iOS 11.2.6

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Feb 28, 2018 1:08 PM in response to Sayonara696 In response to Sayonara696

Hello Sayonara696,


Thanks for asking the Apple Support Communities for help with your iPhone. Since this works while connected to your cellular connection, this may be related to the network you are connected to. This article discusses this, and other troubleshooting stating: If you can’t download or update apps, or if apps get stuck



Connect to Wi-Fi


If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. You can use cellular data for apps up to 150 MB* in size.

To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Get help connecting to Wi-Fi or contact your Internet provider for more help.



If you have issues on multiple networks, I recommend checking the rest of the troubleshooting provided in that article. If you still have issues, please check the troubleshooting provided in this help article: If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network


Thanks and have a wonderful day.

Feb 28, 2018 1:08 PM

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Question: WiFi load