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using maps and it freezes and phone goes to no service

Apple or Google maps

Posted on Feb 27, 2018 4:38 PM

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1 reply

Feb 28, 2018 2:28 PM in response to rossfromcampbellsville

Hi rossfromcampbellsville!
I understand that your iPhone is freezing and showing "No Service" when you try to use Apple Maps or Google Maps, and I'm happy to help. If you haven't already, please try restarting your iPhone:

Restart your iPhone, iPad, or iPod touch

If you're still having this issue, back up your iPhone before proceeding:

How to back up your iPhone, iPad, and iPod touch

Once you have backed up, you can reinstall the iOS software using this link:
If you can’t update or restore your iPhone, iPad, or iPod touch
If the issue is still present, try restoring the iPhone to factory settings and setting it up as a new iPhone:

Restore your iPhone, iPad, or iPod to factory settings

If this issue is present after restoring to factory settings, you can contact Apple Support using this link:

Contact Apple Support

Cheers!

using maps and it freezes and phone goes to no service

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