What do I do if I got my phone less than a year ago and I have a year warranty and it does not work?

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Level 1

4 points

What do I do if I got my phone less than a year ago and I have a year warranty and it does not work?

My messages go in and out of order. It randomly shuts down. It will glitch. I spent a very lot of money and I haven’t even had my phone a year. What can I do?

Posted on Feb 28, 2018 8:03 AM

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Answer 1

seventy one

Level 7

27,424 points

Feb 28, 2018 8:06 AM in response to milena1129

With no idea of your country, the best I can do is to suggest you take the phone into your nearest Apple store. If you bought the phone in another country, it should be returned to that country and preferably the store where you bought it.

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Answer 2

Limnos

Level 10

411,223 points

Feb 28, 2018 8:06 AM in response to milena1129

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country

http://www.apple.com/retail/geniusbar/

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What do I do if I got my phone less than a year ago and I have a year warranty and it does not work?

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