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Flag icons in Mail disappear

This is a continuation of this thread, which was closed due to a period of inactivity:

Flag icons in Mail disappear


In the last post of the thread, Lexiepex wrote: "making the 'flag' column one or two characters wider will do."


That replaces the ellipsis with words for colors (e.g., "Red," "Green") but does not bring back the actual red and green flags.


The problem continues in High Sierra. And it now occurs several times a day even without Safari crashing.

MacBook Pro (Retina, Mid 2012), macOS High Sierra (10.13)

Posted on Feb 28, 2018 8:47 AM

Reply
2 replies

Feb 28, 2018 8:56 AM in response to mhutson

Try the Etrecheck report suggested in the other discussion.


Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information

Mar 15, 2018 3:29 PM in response to Eric Root

EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-15 18:19:35

Download EtreCheck from https://etrecheck.com

Runtime: 4:31

Performance: Good


Problem: Other problem

Description:

Flag icons in Mail disappear.


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Low disk space - This machine is running low on free hard drive space.

Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.


Hardware Information:

MacBook Pro (Retina, Mid 2012)

MacBook Pro Model: MacBookPro10,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 147


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1 GB

Color LCD 2880 x 1800

ASUS VS228 1920 x 1080 @ 60 Hz


Drives:

disk0 - APPLE SSD SM256E 251.00 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - T*******h (APFS) 250.79 GB 225.06 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 19 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 510 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 8.59 GB


disk2 - My Passport 0820 1.00 TB

External USB


Mounted Volumes:

disk1s1 - T*******h 250.79 GB (16.48 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 250.79 GB (16.48 GB free)

APFS

Mount point: /private/var/vm


disk2s2 - M*********t 999.83 GB (50.95 GB free)

Journaled HFS+

Mount point: /Volumes/M*********t


Network:

Interface en6: Apple USB Ethernet Adapter

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en5: iPhone

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 46.29 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 9 days

System Load: 3.12 (1 min ago) 3.67 (5 min ago) 3.40 (15 min ago)


Configuration Files:

/etc/hosts - Count: 2


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/org.gpgtools.gpgmail.patch-uuid-user.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist

Executable: /Library/Application Support/ElmediaPlayer/empdaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.barebones.textwrangler.plist

Executable: /Library/PrivilegedHelperTools/com.barebones.textwrangler

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.mozy.backup.plist

Executable: /Library/PreferencePanes/MozyHome.prefPane/Contents/Resources/MozyHomeBackup

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.gpgtools.gpgmail.patch-uuid.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist

Executable: /Library/Application Support/BlackBerry/BBDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.gpgmail.enable-bundles.plist

Executable: /Library/Application Support/GPGTools/uuid-patcher enable-bundles

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist

Executable: /usr/local/MacGPG2/libexec/fixGpgHome

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist

Executable: /usr/local/MacGPG2/libexec/shutdown-gpg-agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Extensions

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] LogitechHIDDevices.kext (Logitech Inc., 3.9.5 - SDK 10.8)

[Not Loaded] LogitechUnifying.kext (Logitech Inc., 1.3.5 - SDK 10.8)

/System/Library/Extensions

[Not Loaded] ElmediaPlayer.kext (1.0)

[Loaded] RIMBBUSB.kext (0.0.64)

[Not Loaded] RIMBBVSP.kext (0.0.64)

[Not Loaded] WD1394HPDriver.kext (1.0.11 - SDK 10.4)

[Not Loaded] WD1394_64HPDriver.kext (1.0.1 - SDK 10.6)

[Not Loaded] WDUSBHPDriver.kext (1.0.11)

[Not Loaded] WDUSB_64HPDriver.kext (1.0.0 - SDK 10.6)

[Not Loaded] BlackberryUSB.kext (3.0.12)

[Not Loaded] BlackberryUSBDev.kext (3.0.12)


Startup Items:

RetroRun Path: /Library/StartupItems/RetroRun

AdobeVersionCueCS2 Path: /Library/StartupItems/AdobeVersionCueCS2

ChmodBPF Path: /Library/StartupItems/ChmodBPF


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 203 Apple tasks
[Running] 78 Apple tasks
[Other] 2 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 203 Apple tasks
[Running] 91 Apple tasks


Launch Agents:

[Loaded] org.gpgtools.gpgmail.patch-uuid-user.plist (? 84ce07f2 - installed 2015-09-21)
[Running] com.mozy.status.plist (? 5c7ec8 - installed 2016-03-13)
[Loaded] org.gpgtools.Libmacgpg.xpc.plist (Lukas Pitschl - installed 2017-12-15)
[Running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (? df7bd0cf - installed 2017-12-20)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-23)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2012-08-16)
[Loaded] org.glimmerblocker.installer.plist (? 88812359 - installed 2015-10-23)
[Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2015-10-16)
[Loaded] org.gpgtools.gpgmail.enable-bundles.plist (? d032aea - installed 2015-09-21)
[Running] com.Logitech.Control Center.Daemon.plist (? 209c949 - installed 2016-10-04)
[Running] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2011-05-03)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Loaded] com.oracle.java.Java-Updater.plist (? fda3aa3f - installed 2017-09-05)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Not Loaded] com.canon.MFManager.plist (? 8a8296d7 - installed 2014-11-14)
[Loaded] org.gpgtools.macgpg2.fix.plist (? d7ac5146 - installed 2017-12-20)
[Loaded] org.gpgtools.updater.plist (Lukas Pitschl - installed 2018-02-10)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Running] com.easeus.dataprotectbackup.plist (? 1f5ccd27 - installed 2018-03-14)
[Running] com.eltima.ElmediaPlayer.daemon.plist (? a966cd53 - installed 2010-10-06)
[Loaded] org.gpgtools.gpgmail.patch-uuid.plist (? 42fc83f8 - installed 2015-09-21)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-23)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2012-08-15)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-23)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2015-10-16)
[Not Loaded] com.barebones.textwrangler.plist (? d1ef2342 - installed 2010-02-20)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)
[Running] com.rim.BBDaemon.plist (? 9f895e8a - installed 2011-04-09)
[Running] com.mozy.backup.plist (? d5a2c9e7 - installed 2016-03-13)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-04-11)
[Running] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-07-24)
[Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2016-09-16)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2016-05-27)
[Other] com.valvesoftware.steamclean.plist (? 0 - installed )
[Other] com.jdibackup.ZipCloud.notify.plist (? 0 - installed )
[Loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist (? 0 - installed 2015-09-24)
[Other] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed )
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02)
[Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2016-09-15)
[Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2017-09-27)


User Login Items:

NIHardwareAgent Application

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)


Internet Plug-ins:

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-21)

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2015-07-18)

Flip4Mac WMV Plugin: 3.0.0.126 (installed 2012-10-12)

RealPlayer Plugin: Unknown (installed 2012-02-13)

AdobePDFViewerNPAPI: 10.1.4 (installed 2012-08-15)

DivXBrowserPlugin: 1.2 (installed 2007-04-28)

Silverlight: 5.1.40728.0 (installed 2015-08-29)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-13)

QuickTime Plugin: 7.7.3 (installed 2018-02-13)

Flash Player: 29.0.0.113 (installed 2018-03-13)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.7.2 (installed 2017-04-02)

AdobePDFViewer: 10.1.4 (installed 2012-08-15)

iPhotoPhotocast: 6.0 (installed 2007-08-06)

npDDRia: 0.0.14.3 (installed 2014-10-24)

ContentUploaderPlugin: 1.0 (installed 2007-04-28)

UploaderForCiG: 1.2.0.1 (installed 2015-08-29)


User Internet Plug-ins:

WebEx64: 1.1.0 (installed 2017-05-05)

CloudAXIS: CloudAXIS 2.0.1.2097 (installed 2017-04-04)

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)

npCSSplugin: CSSplugin 2.0.1.2097 (installed 2017-04-04)

ClientManager64_0.36: 0.36 (installed 2015-04-27)

ZoomUsPlugIn: 4.0.38982.0714 (installed 2017-08-08)


Audio Plug-ins:

EcammAudioLoader: 1.0.4 (installed 2018-02-26)

CallRecorder: v2.8.1 (installed 2018-02-26)


Safari Extensions:

Save to Pocket.safariextz - Read It Later, Inc. - http://getpocket.com/ (installed 2017-02-02)
Sell Hack.safariextz - Sell Hack - http://sellhack.com (installed 2014-03-05)
Google Scholar Button.safariextz - Alex Verstak, Google - https://scholar.google.com/ (installed 2016-04-17)
ClickToFlash.safariextz - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (installed 2015-07-29)
Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2016-06-30)
LadyMcCannon.safariextz - Lodema Canon - http://www.yahoo.com (installed 2015-06-18)
AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-16)
Ultimate.safariextz - Wondershare - http://www.wondershare.com (installed 2014-09-25)
searchtab.safariextz - Roby Strand - http://www.yahoo.com (installed 2014-11-25)


3rd Party Preference Panes:

Adobe Version Cue CS2 (installed 2010-01-26)

APE Manager (installed 2007-04-28)

DivX (installed 2007-04-28)

Flash Player (installed 2018-02-23)

Flip4Mac WMV (installed 2012-10-12)

GlimmerBlocker (installed 2015-10-23)

GPG Suite (installed 2017-11-30)

Java (installed 2017-10-21)

LaCie Shortcut Button (installed 2007-12-03)

Logitech Control Center (installed 2016-10-07)

MOG-O-MATIC (installed 2007-04-28)

MozyHome (installed 2017-10-15)

Perian (installed 2011-04-08)


Time Machine:

Skip System Files:

Mobile backups: Yes

Auto backup: Yes

Volumes being backed up:

T*******h: Disk size: 250.79 GB - Disk used: 234.31 GB

Destinations:

M*********t [Local] (Last used)

Total size: 999.83 GB

Total number of backups: 164

Oldest backup: 2015-01-13 00:01:04

Last backup: 2018-03-15 17:52:18


Top Processes by CPU:

Process (count)Source% of CPU
WindowServerApple42
com.apple.WebKit.WebContent (73)Apple8
kernel_taskApple5
nsurlstoraged (2)Apple2
Adobe (4)2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple2.84 GB
com.apple.WebKit.WebContent (73)Apple735 MB
SafariApple244 MB
FinderApple177 MB
mdworker (11)Apple146 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple35 MB6 MB
ocspdApple23 MB1 KB
athApple2 MB4 MB
com.apple.WebKit.NetworkingApple3 MB2 MB
netbiosdApple2 MB3 MB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple18
com.apple.WebKit.WebContent (73)Apple4
FinderApple1
MozyHomeBackup1
nsurlstoraged (2)Apple1


Virtual Memory Information:

Available RAM1006 MB
Free RAM140 MB
Used RAM7.02 GB
Cached files865 MB
Swap Used6.05 GB


Clean up:

~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

~/Library/Application Support/Steam/SteamApps/steamclean

Executable not found

~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

/Applications/ZipCloud.app/Contents/Resources/Utility.app

Executable not found

~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

/Applications/ZipCloud.app/Contents/Resources/Utility.app

Executable not found

/Library/LaunchDaemons/com.easeus.dataprotectbackup.plist

/private/var/folders/5m/frfwy02h8xj8l6001s79nnbh0000gq/T/AppTranslocation/AA1257 A1-2883-4C26-849E-23389E747483/d/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback

Executable not found


Diagnostics Information (past 7 days):

2018-03-15 17:16:58 spindump Crash (once)

2018-03-15 10:39:47 uFlysoft Data Recovery.app Crash (once)

2018-03-13 10:37:16 ReportCrash Crash (once)

Analyzing process: Treasured[55377], path: ???; parent process: [1], path: /sbin/launchd

2018-03-10 22:40:59 Notes.app Crash (once)

2018-03-06 15:06:51 Last Shutdown Cause: 0 - Power loss (once)

2018-03-03 14:10:55 Kernel Kernel Panic (once)

3rd Party Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt 0.0.64

com.Logitech.Control Center.HID Driver 3.9.5

com.Cycling74.driver.Soundflower 2


End of report

Flag icons in Mail disappear

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