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Got an email showing a purchase for 4996 from iTunes cannot find this on any purchase history or how to cancel it please help

Email showing a purchase of $49.96 from iTunes I did not authorize any sort of purchase and I don’t find it in any purchase history how do I make sure it’s canceled Caroline from Enid

IOS

Posted on Feb 28, 2018 5:57 PM

Best reply

FoxFifth

Level 10

468,963 points

Posted on Feb 28, 2018 6:05 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

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Got an email showing a purchase for 4996 from iTunes cannot find this on any purchase history or how to cancel it please help

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