This is a user-to-user technical support site, no one from Apple is here. Have you forgotten your Apple ID and password?
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I am requesting your old user's apple id and password for updating the apple store and I can not fix it.
3 replies
Thank you for your information. I enter the user name and password, but I have already requested the id and password of the person using my phone.
One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.
Apple id problem