Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil markup not appearing after email recipient opens document

I have an iPad and an Apple Pencil. I receive documents to my work email and I’d like to be able to mark them up. However, whenever I write on those documents and send them to a recipient, the markup does not appear. I do not use Mail app in iOS. I use outlook and my work email through safari. How can I markup documents and ensure that it will still be there when the recipient opens the document?

iPad Pro Wi-Fi, iOS 11.2.6

Posted on Mar 1, 2018 6:09 AM

Reply
Question marked as Best reply

Posted on Mar 2, 2018 2:13 AM

Usually I save my pdfs to files or notes on my iPad and mark them up from there. However, after I send them to other other people the markup is gone.

3 replies

Apple Pencil markup not appearing after email recipient opens document

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.