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My iPad is telling me it’s disabled and needs to connect to itunes but when I go on itunes it says to allow access to iTunes I need to click something on my iPad but I Dante because it’s disabled ?

My iPad Air has been crashing loads on apps recently so I powered it off. It took ages to power on and then when it did , it says iPad disabled connect to iTunes. I plug it in to iTunes on my laptop but it says I need to click something on my iPad to allow access to it on iTunes. But it’s disabled so I can’t. I can not restore it or anything because I need what is on it and it’s not backed up. Please help :)

Posted on Mar 1, 2018 8:47 AM

Best reply

King_Penguin

Level 10

334,144 points

Posted on Mar 1, 2018 8:49 AM

It's too late to take a new backup of it and/or copy any content off it, you will have to reset it back to factory defaults and then either restore to your last backup or just resync your content to it.

Use recovery mode, see partway down this page : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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My iPad is telling me it’s disabled and needs to connect to itunes but when I go on itunes it says to allow access to iTunes I need to click something on my iPad but I Dante because it’s disabled ?

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