Question: iPhone camera not working after Telugu bug?
My son sent the Telugu character to his iPhone-using friends as a joke (yeah I know, I know) and now one of the parents wants him to pay for her daughter's iPhone since they said the camera isn't working anymore. The mom thought she had an iPhone 5s or maybe 5c but wasn't really sure (she admittedly said they are not tech-savvy). They took it to the Sprint store and the folks there were able to get it to reboot after having to install some iOS updates (apparently she hadn't done that in awhile). But, after they got the phone back on and working, they noticed the camera was not working. The people at the Sprint store told her the phone was broken and she needed to buy a new phone, so they did. I have searched and searched for this problem with the camera not working after the Telugu bug and can't find anything related to this issue. However, I have found a lot of examples of the camera not working after an update. I asked her if I could test some of the known camera fixes on the phone, but she says they tossed it. So, my question is, could the Telugu bug have caused the camera not to work? Or is it possible that it was the iOS update? Obviously we don't want him to have to pay for a new phone if the camera issue was not related to the bug and could possibly have been fixed.