Worked in safe boot mode. Ran (and purchased software) the Etrecheck software. Report below:
EtreCheck version: 4.1.4 (4A203)
Report generated: 2018-04-09 00:59:04
Download EtreCheck from https://etrecheck.com
Runtime: 3:47
Performance: Good
Problem: Other problem
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing- There have been numerous app crashes.
Apps with heavy CPU usage- There have been numerous cases of apps with heavy CPU usage.
Clean up- There are orphan files that could be removed.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
System modifications- There are a large number of system modifications running in the background.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2014)
iMac Model: iMac15,1
1 4 GHz Intel Core i7 (i7-4790K) CPU: 4-core
32 GB RAMAt maximum
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
BANK 0/DIMM1
8 GB DDR3 1600 ok
BANK 1/DIMM1
8 GB DDR3 1600 ok
Video Information:
AMD Radeon R9 M295X - VRAM: 4096 MB
iMac
LG ULTRAWIDE 2048 x 864 @ 60 Hz
Drives:
disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 1.38 TB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.50 TB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s4 - M************* (Journaled HFS+) 1.00 TB
disk0s5 - U******d (Journaled HFS+) 614.73 GB
disk1 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [Core Storage Container] 120.99 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.50 TB
disk1s3 - B*******X [Recovery] 134 MB
disk3 - Crucial_CT525MX300SSD1 525.11 GB (Solid State - TRIM: No)
External Thunderbolt 6 Gigabit Serial ATA
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 262.45 GB
disk7s1 - SSD (APFS) 262.45 GB 110.46 GB
disk7s2 - Preboot (APFS) [APFS Preboot] 262.45 GB 26 MB
disk7s3 - Recovery (APFS) [Recovery] 262.45 GB 520 MB
disk7s4 - VM (APFS) [APFS VM] 262.45 GB 20 KB
disk3s3 262.45 GB
disk6s1 - C***e (APFS) 262.45 GB 85.54 GB
disk4 - WDC WD2001FASS-00W2B0 2.00 TB (Mechanical)
External Thunderbolt 3 Gigabit Serial ATA
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 - C*******D (Journaled HFS+) 210.28 GB
disk4s3 - P*******************p (Journaled HFS+) 900.00 GB
disk4s4 - W*****************X (Journaled HFS+) 888.86 GB
disk5 - WDC WD2001FASS-00U0B0 2.00 TB (Mechanical)
External Thunderbolt 3 Gigabit Serial ATA
disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk5s2 1.00 TB
disk11s1 - A*****************7 (APFS) 1.00 TB 110.72 GB
disk5s3 999.72 GB
disk13s1 - A*****************************p (APFS) 999.72 GB 314.22 GB
disk8 - WDC WD40EZRZ-00WN9B0 4.00 TB (Mechanical)
External Thunderbolt 6 Gigabit Serial ATA
disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk8s2 - C******************D (Journaled HFS+) 2.00 TB
disk8s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk8s4 - C********************2 (Journaled HFS+) 2.00 TB
disk9 - Western Digital My Book 1230 4.00 TB
External USB 5 Gbit/s
disk9s1 - EFI [EFI] 315 MB
disk9s2 - T************1 (Journaled HFS+) 4.00 TB
disk10 - HGST G-DRIVE 4.00 TB
External USB 5 Gbit/s
disk10s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk10s2 - T************3 (Journaled HFS+) 4.00 TB
disk12 - Western Digital My Book 25EE 8.00 TB
External USB 5 Gbit/s
disk12s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk12s2 - T************4 (Journaled HFS+) 8.00 TB
Mounted Volumes:
disk0s4 - M************* 1.00 TB (361.15 GB free)
Journaled HFS+
Mount point: /Volumes/M*************
disk0s5 - U******d 614.73 GB (614.11 GB free)
Journaled HFS+
Mount point: /Volumes/U******d
disk2 - Macintosh HD [Fusion Drive] 1.50 TB (346.86 GB free)
Journaled HFS+
Mount point: /
disk4s2 - C*******D 210.28 GB (14.23 GB free)
Journaled HFS+
Mount point: /Volumes/C*******D
disk4s3 - P*******************p 900.00 GB (589.45 GB free)
Journaled HFS+
Mount point: /Volumes/P*********************1
disk4s4 - W*****************X 888.86 GB (786.43 GB free)
Journaled HFS+
Mount point: /Volumes/W*******************1
disk6s1 - C***e 262.45 GB (176.77 GB free)
APFS
Mount point: /Volumes/C***e
Encrypted
disk7s1 - SSD 262.45 GB (151.31 GB free)
APFS
Mount point: /Volumes/SSD
disk8s2 - C******************D 2.00 TB (115.94 GB free)
Journaled HFS+
Mount point: /Volumes/C******************D
disk8s4 - C********************2 2.00 TB (223.84 GB free)
Journaled HFS+
Mount point: /Volumes/C********************2
disk9s2 - T************1 4.00 TB (2.14 TB free)
Journaled HFS+
Mount point: /Volumes/T************1
disk10s2 - T************3 4.00 TB (1.15 TB free)
Journaled HFS+
Mount point: /Volumes/T************3
disk11s1 - A*****************7 1.00 TB (889.27 GB free)
APFS
Mount point: /Volumes/A*****************7
disk12s2 - T************4 8.00 TB (6.61 TB free)
Journaled HFS+
Mount point: /Volumes/T************4
disk13s1 - A*****************************p 999.72 GB (685.30 GB free)
APFS
Mount point: /Volumes/A*****************************p
Network:
Interface en0: Ethernet
One IPv4 address
Interface en6: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface bridge0: Thunderbolt Bridge
Interface en5: iPhone
Interface en4: Bluetooth PAN
iCloud Quota: 163.16 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 2.79 (1 min ago) 11.17 (5 min ago) 7.38 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: ~/Library/Application Support/Steam/SteamApps/steamclean
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.formacx.SimDaemon.plist
Executable: /Library/Application Support/SimBooster/SimDaemon -load
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Application Support/Logitech.localized/Logitech Options.localized
[Not Loaded] LogiMgrDriver.kext (Logitech Inc., 6.80.1 - SDK 10.12)
/Library/Application Support/Symantec/AntiVirus
[Loaded] SymAPComm.kext (100.1f1 - SDK 10.8)
/Library/Extensions
[Loaded] G13Joystick.kext (Logitech Inc., 2.0 - SDK 10.10)
[Not Loaded] LogiGamingMouseFilter.kext (Logitech Inc., 1.0 - SDK 10.10)
[Not Loaded] LogiWheelDriver.kext (Logitech Inc., 1.0 - SDK 10.10)
[Loaded] LogiKextChecker.kext (Logitech Inc., 1.0 - SDK 10.10)
[Loaded] SymInternetSecurity.kext (Symantec, 5.2.2 - SDK 10.11)
[Loaded] SymIPS.kext (Symantec, 3.5.1 - SDK 10.8)
[Loaded] ndcengine.kext (Symantec, 1.0 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] Belcarra.USBLAN_netpart.kext (3.1.1 - SDK 10.6)
[Not Loaded] Belcarra.USBLAN_usbpart.kext (3.1.1 - SDK 10.6)
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (3.1.1 - SDK 10.7)
[Not Loaded] LogiWheelForceFeedback.kext (1.0 - SDK 10.10)
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[Not Loaded] Belcarra.USBLAN_netpart.kext (1.6.3)
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[Not Loaded] Belcarra.USBLAN_usbpart.kext (1.6.3)
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plug -Ins
[Not Loaded] RemoteControl.USBLAN_usbpart.kext (1.6.2)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 170 Apple tasks |
[Running] | 114 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 27 Apple tasks |
[Loaded] | 182 Apple tasks |
[Running] | 125 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-21) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-03-20) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-12) |
[Running] | com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2017-12-23) |
[Running] | com.bjango.istatserveragent.plist (Bjango Pty Ltd - installed 2017-09-02) |
[Running] | com.logitech.manager.daemon.plist (Logitech Inc. - installed 2018-02-26) |
[Running] | com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2018-02-28) |
[Running] | com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2018-02-28) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Running] | com.symantec.uiagent.application.plist (? b32da46a - installed 2016-09-09) |
Launch Daemons:
[Running] | com.symantec.sharedsettings.plist (? 74e1ef58 - installed 2016-09-09) |
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Running] | com.bjango.istatserverdaemon.plist (Bjango Pty Ltd - installed 2017-09-02) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-03-20) |
[Loaded] | com.bjango.istatserver.installerhelper.plist (Bjango Pty Ltd - installed 2017-09-02) |
[Running] | com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-03-06) |
[Loaded] | com.symantec.liveupdate.daemon.ondemand.plist (? bc39b4cd - installed 2016-09-09) |
[Loaded] | com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2017-09-27) |
[Running] | com.symantec.symdaemon.plist (? a68b52a6 - installed 2016-09-09) |
[Running] | com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2017-12-23) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-21) |
[Running] | com.formacx.SimDaemon.plist (? fc9fbe90 - installed 2017-02-05) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-23) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.symantec.NWPService.plist (Symantec - installed 2017-10-05) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
[Running] | com.backblaze.bzserv.plist (Backblaze - installed 2018-04-07) |
[Loaded] | com.oracle.oss.mysql.mysqld.plist (? 84348a6e - installed 2016-02-22) |
[Loaded] | com.symantec.liveupdate.daemon.plist (? 76cca186 - installed 2016-09-09) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) |
[Running] | com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2018-02-28) |
[Loaded] | com.twocanoes.bootrunnerprefpanehelper.plist (? 3cba1047 - installed 2018-01-07) |
User Launch Agents:
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
[Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2018-03-22) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
[Loaded] | com.skype.skype.shareagent.plist (? 0 - installed ) |
[Running] | com.backblaze.bzbmenu.plist (Backblaze - installed 2018-04-07) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-12) |
User Login Items:
Logitech Gaming Software Application
(/Applications/Logitech/Logitech Gaming Software.app)
Dyn Updater Application (Dynamic Network Services Inc.
(/Applications/Dyn Updater.app)
ExpressVPN Application (ExprsVPN LLC
(/Applications/ExpressVPN.app)
CCC User Agent Application (Bombich Software, Inc. - installed 2018-03-06)
(/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Mail Application (Apple, Inc.
(/Applications/Mail.app)
Garmin Express Application (Garmin International
(/Applications/Garmin Express.app)
Message+ Application (Mac App Store
(/Applications/Message+.app)
Recipes4.fmp12 FileMaker Document
(~/Dropbox/Bread Database/Recipes4.fmp12)
Deliveries Application (Mac App Store
(/Applications/Deliveries.app)
Safari Application (Apple, Inc.
(/Applications/Safari.app)
Logitech Gaming Software Application
(/Applications/Logitech/Logitech Gaming Software.app)
Parallels Toolbox Application (Parallels International GmbH
(/Applications/Parallels Toolbox.app)
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
EvernoteHelper SMLoginItem (Evernote - installed 2018-03-26)
(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
1Password mini SMLoginItem (AgileBits Inc. - installed 2018-03-16)
(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)
2Do Helper SMLoginItem (Mac App Store - installed 2018-02-01)
(/Applications/2Do.app/Contents/Library/LoginItems/EKT6323JY3.com.guidedways.Tod oMac.Helper.app)
LCLauncher SMLoginItem (Mac App Store - installed 2017-02-01)
(/Applications/Light Control.app/Contents/Library/LoginItems/LCLauncher.app)
GamePadCompanionLauncher SMLoginItem (Mac App Store - installed 2017-02-01)
(/Applications/GamePad Companion.app/Contents/Library/LoginItems/GamePadCompanionLauncher.app)
Deliveries Express SMLoginItem (Mac App Store - installed 2017-12-18)
(/Applications/Deliveries.app/Contents/Library/LoginItems/Deliveries Express.app)
ColorSnapper2Helper SMLoginItem (Mac App Store - installed 2017-12-18)
(/Applications/ColorSnapper2.app/Contents/Library/LoginItems/ColorSnapper2Helper .app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-21)
FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-13)
QuickTime Plugin: 7.7.3 (installed 2018-03-27)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)
AdobePDFViewer: 18.011.20038 (installed 2018-02-25)
Flash Player: 29.0.0.113 (installed 2018-03-13)
Flip4Mac WMV Plugin: 3.3.7.2 (installed 2015-10-24)
npwViewer_turn: Unknown (installed 2016-08-18)
SmartCamFinder: SmartCamFinder 1.0.0.0 (installed 2014-12-08)
User Internet Plug-ins:
Picasa: 1.0 (installed 2015-10-13)
Safari Extensions:
3rd Party Preference Panes:
Backblaze Backup (installed 2018-04-07)
Flash Player (installed 2018-02-23)
Flip4Mac WMV (installed 2015-10-24)
Logi Options Launcher (installed 2018-03-03)
MySQL (installed 2016-02-01)
Symantec QuickMenu (installed 2016-09-30)
TechTool Protection (installed 2017-12-23)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
M************* : Disk size: 1.00 TB - Disk used: 638.85 GB
Macintosh HD: Disk size: 1.50 TB - Disk used: 1.15 TB
Destinations:
T************1 [Local]
Total size: 4.00 TB
Total number of backups: 45
Oldest backup: 2017-12-27 06:58:43
Last backup: 2018-04-08 21:09:07
T************4 [Local] (Last used)
Total size: 8.00 TB
Total number of backups: 4
Oldest backup: 2018-04-08 00:54:45
Last backup: 2018-04-08 22:00:04
T************3 [Local]
Total size: 4.00 TB
Total number of backups: 87
Oldest backup: 2016-12-24 17:19:28
Last backup: 2018-04-09 00:24:30
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 86 |
lsd (2) | Apple | 10 |
MRT | Apple | 8 |
trustd (4) | Apple | 7 |
WindowServer | Apple | 5 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1.96 GB |
com.apple.WebKit.WebContent (10) | Apple | 1.08 GB |
mds_stores | Apple | 942 MB |
mdworker (18) | Apple | 538 MB |
openssl | Apple | 467 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
ocspd | Apple | 37 MB | 396 B |
LCore | 526 KB | 365 KB |
Dropbox | Dropbox, Inc. | 70 KB | 471 KB |
mDNSResponder | Apple | 364 KB | 143 KB |
Mail | Apple, Inc. | 37 KB | 10 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
openssl | Apple | 29 |
awk | Apple | 14 |
grep | Apple | 14 |
WindowServer | Apple | 6 |
com.apple.WebKit.WebContent (10) | Apple | 3 |
Virtual Memory Information:
Available RAM | 22.89 GB |
Free RAM | 15.99 GB |
Used RAM | 9.11 GB |
Cached files | 6.91 GB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
WiFi Explorer | 2.4 | 2018-03-17 |
OneDrive | 18.025.0204 | 2018-03-22 |
iStat View | 3.04 | 2018-03-25 |
Network Logger Pro | 5.8.2 | 2018-03-30 |
PCalc | 4.5.5 | 2018-03-30 |
MachineProfile | 1.2.7 | 2018-04-06 |
iFax | 3.21 | 2018-04-09 |
Clean up:
~/Library/LaunchAgents/com.skype.skype.shareagent.plist
/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent
Executable not found
/Library/LaunchDaemons/com.twocanoes.bootrunnerprefpanehelper.plist
/Library/PrivilegedHelperTools/com.twocanoes.bootrunnerprefpanehelper
Executable not found
Diagnostics Information (past 7 days):
2018-04-09 00:43:15 iStatServerDaemon Crash (2 times)
BUG IN CLIENT OF LIBDISPATCH: dispatch_sync called on queue already owned by current thread |
2018-04-08 21:55:45 Firestorm-Releasex64.app CPU (27 times)
2018-04-08 01:32:25 SymDaemon CPU (2 times)
2018-04-07 14:37:35 Adobe CEF Helper.app Crash (19 times)
2018-04-07 13:47:32 TechTool Pro 9.app Hang (2 times)
2018-04-06 23:44:27 GamePad Companion.app Crash (13 times)
abort() called *** error for object 0x7fdcb7d1b8d0: pointer being freed was not allocated |
2018-04-04 17:42:00 Stamps.com Connect.app Crash (once)
End of report