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my apple wireless keyboard doesn't ligh t up, even with new batteries

My wireless apple keyboard doesn't light up, even with new batteries. How to solve the problem?

iPad Pro Wi-Fi

Posted on Mar 2, 2018 11:34 AM

Reply
1 reply

Mar 3, 2018 6:58 PM in response to pilarlondonokent

I have the same issue a have spent no less than 15 hours, including 6 hours with AppleCare, to resolve it. Here are some things that DON"T work, so you won't have to waist your time:


  • Turning FileVault On and Off (5-6 hours)
  • Reinstalling OSX 10.13.3 (latest as of this writing) (5 hours)
  • Rebooting your machine over and over again
  • Running disk utilities in safe mode or otherwise
  • Toggling the setting in system pref > keyboard > adjust keyboard brightness
  • Repeating the last step after/before boot ups


AppleCare in this matter was clueless in discussion with four different reps.


Looking forward to someone finding out how to resolve this.


May Mac is 2 weeks old.

my apple wireless keyboard doesn't ligh t up, even with new batteries

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