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When I start up my MacBook Pro, it turns on for a minute then the screen goes black and colorful lines appear across the screen and then it shuts off. Could this be a virus or a hardware issue?

When I start-up my MacBook Pro, it turns on for a minute then the screen goes black and colorful lines appear across the screen. Then it shuts off. Could this be a virus or a hardware issue?

MacBook Pro

Posted on Mar 2, 2018 12:49 PM

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2 replies

Mar 2, 2018 12:54 PM in response to lizearley

Not a virus if you are booting to OS X, there are none for OS X at this time. It sounds like your lcd cable or gpu might be the cause. in the mean time:


Shut down

Disconnect all external devices


Reset the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

repeat 2/3 times


Reset the nonvolatile random-access memory (NVRAM)

(OPTION+COMMAND+p+r at Startup)

https://support.apple.com/en-us/HT204063

repeat 2/3 times


Then use safeboot (SHIFT at Startup)

https://support.apple.com/en-us/HT201262


Then reboot normally with devices disconnected.

When I start up my MacBook Pro, it turns on for a minute then the screen goes black and colorful lines appear across the screen and then it shuts off. Could this be a virus or a hardware issue?

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