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I bought an iPhone and their iCloud is still in it and I need to take it off

Bought an iPhone and the iCloud is still on there

iPhone 5s, iOS 11.2.6

Posted on Mar 2, 2018 3:51 PM

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Posted on Mar 2, 2018 3:52 PM

You'll need to contact the previous owner to get their Apple ID removed. See this article for more information: Turn off Find My iPhone Activation Lock - Apple Support


Whenever you sell a device, follow the instructions for removal so that both parties can have a safe and pleasant buying experience: What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Best reply

Mar 2, 2018 3:52 PM in response to adrianafromkingman

You'll need to contact the previous owner to get their Apple ID removed. See this article for more information: Turn off Find My iPhone Activation Lock - Apple Support


Whenever you sell a device, follow the instructions for removal so that both parties can have a safe and pleasant buying experience: What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

I bought an iPhone and their iCloud is still in it and I need to take it off

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