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Question: Your Apple ID has been disabled message when in iTunes Store

I keep getting “your Apple ID has been disabled” when I try to get an app in iTunes App Store

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Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Apple recommended

Mar 2, 2018 1:08 PM in response to robinfromwestfield In response to robinfromwestfield

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

Mar 2, 2018 1:08 PM

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Mar 2, 2018 1:09 PM in response to robinfromwestfield In response to robinfromwestfield

Your Apple ID becomes disabled for one of two reasons:


1. You use the wrong password or wrong security answers too many times


or


2. You owe the iTunes Store money or your iTunes account has an issue that needs to be fixed.


If it's 1. , you can get started fixing it at https://iforgot.apple.com


If it's 2. , you can get assistance at iTunes Store - Contact Us - Apple Support


Mar 2, 2018 1:09 PM

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Question: Your Apple ID has been disabled message when in iTunes Store