LiveUpd quit unexpectedly.
Since a few months I keep getting this massage from time to time. I have mostly clicked to OK box and figured it was OK. Yesterday I was working of-line (no internet connection) doing Power-Point presentations and it kept popping up regularly.
I searched the Web, but could not find any information about it so does anybody here know what it could be?
BTW I use OS 10.12.6.
Thanks.
MBP+MBP+MM+MM - 10.6+10.12
Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.
here you go:
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-04 18:52:38
Download EtreCheck from https://etrecheck.com
Runtime: 2:54
Performance: Excellent
Problem: Apps are crashing
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro Model: MacBookPro11,4
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 24
Video Information:
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Drives:
disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 8.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 200.31 GB
disk1 - O**E (Journaled HFS+) 199.96 GB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
disk0s4 [Core Storage Container] 199.27 GB
disk3 - O*****U (Journaled HFS+) 198.91 GB
disk0s5 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk0s6 [Core Storage Container] 99.06 GB
disk2 - D****E (Journaled HFS+) 98.70 GB
disk0s7 - B*******X (Journaled HFS+) [Recovery] 134 MB
Mounted Volumes:
disk1 - O**E 199.96 GB (96.03 GB free)
Journaled HFS+
Mount point: /
Encrypted
disk2 - D****E 98.70 GB (45.86 GB free)
Journaled HFS+
Mount point: /Volumes/D****E
Encrypted
disk3 - O*****U 198.91 GB (98.91 GB free)
Journaled HFS+
Mount point: /Volumes/O*****U
Encrypted
disk4 - H*****n 6 MB (127 KB free)
HFS+
Mount point: /Volumes/H*****n
disk5s2 - T******************s 199.10 GB (3.48 GB free)
Case-sensitive Journaled HFS+
Mount point: /Volumes/T******************s
Network:
Interface en5: Ethernet Adaptor (en5)
Interface usbserial-141: USB <-> Serial Cable
Interface usbserial-142: USB <-> Serial Cable 2
Interface HUAWEIMobile-Modem: HUAWEIMobile-Modem
Interface HUAWEIMobile-6: HUAWEIMobile-
Interface HUAWEIMobile-Modem: Huawei Tcom Modem2
Interface en0: Built-in Ethernet
One IPv4 address
Interface fw0: Built-in FireWire
Interface fw1: Thunderbolt FireWire
Interface en4: Bluetooth PAN 2
Interface en2: Bluetooth PAN
Interface en1: Thunderbolt 1
One IPv4 address
Interface en2: Thunderbolt 2
One IPv4 address
Interface bridge0: Thunderbolt Bridge
One IPv4 address
2 IPv6 addresses
Interface en3: PCI Ethernet Slot unknown, Port 2
One IPv4 address
2 IPv6 addresses
Interface en0: Huawei Tcom Modem
One IPv4 address
Interface en1: AirPort
One IPv4 address
System Software:
macOS Sierra 10.12.6 (16G1212)
Time since boot: About 2 days
System Load: 5.21 (1 min ago) 2.80 (5 min ago) 2.19 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.prey.agent.plist
Executable: /usr/local/lib/prey/current/bin/prey
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.huawei.mbbservice.plist
Executable: /Library/StartupItems/MobileBrServ/mbbservice
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.motorola.motohelper.plist
Executable: /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MotoHelperDaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.abnamro.becwsupa.plist
Executable: /Applications/ABN AMRO e.dentifier2/becwsupa.app/Contents/MacOS/becwsupa -serve
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/ouc.plist
Executable: /Library/StartupItems/StartOuc/StartOuc
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.motorola.motohelperUpdater.plist
Executable: /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/REUpdater
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/HWNetMgr.plist
Executable: /Library/StartupItems/HWNetMgr/HWNetCfg
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/HWPortCfg.plist
Executable: /Library/StartupItems/HWPortDetect/HWPortCfg
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.abnamro.becwssvr.plist
Executable: /Applications/ABN AMRO e.dentifier2/becwssvr.bundle/Contents/MacOS/becwssvr -serve
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
| Name | Version |
| Inkscape | 0.91 |
| VVV | 1.3 |
| Microsoft Document Connection | 14.7.7 |
| SuperEmptyTrash | |
| DeTune | 1.0.6 |
| Presto! Scan Buttons 9 | 9.35.40 |
| Prezi | 1.0 |
| DVD Player | 5.8 |
| Microsoft Alerts Daemon | 14.7.7 |
| InkServer | 10.9 |
| Big Bang Chess | 2.3.4 |
| NETserver | 1.1.9 |
| TextWrangler | 5.5.1 |
| LOGINserver | 1.2.0 |
| Open Firmware Password | 1.2.1 |
| Show Invisible | 1.4 |
| Microsoft Error Reporting | 2.2.9 |
| Open XML for Excel | 14.7.7 |
| Microsoft Word | 14.7.7 |
| Houdini | 1.0 |
| Android File Transfer | 1.0 |
| The Unarchiver | 3.2 |
| PersonalBrain | 4.1.2.5 |
| Infovox iVox Uninstaller | 1.2 |
| Microsoft Chart Converter | 14.7.7 |
| Partition Inspector | 0.9 |
| Disk Inventory X | 1.0 |
| Syncios Data Transfer | 1.2.6 |
| Mobile Partner | |
| QuickTime Player 7 | 7.6.6 |
| Microsoft Database Utility | 14.7.7 |
| Microsoft Ship Asserts | 1.1.4 |
| Data Recovery Free | 3.5.8 |
| ImageConvert | 1.1.6 |
| Big Bang Tic-Tac-Toe | 2.3.4 |
| Microsoft Graph | 14.7.7 |
| Wondershare Passport | 1.3.7 |
| OCRApp | 9.0000.9290.0 |
| Android File Transfer Agent | 1.0.50.2266 |
| Microsoft Outlook | 14.7.7 |
| Smart Start | |
| Microsoft Query | 12.0.0 |
| Remote Desktop Connection | 2.1.0 |
| SimpleFloatingClock | 1.6.2 |
| Mail Archive | 1.0.4 |
| SecurityFixer | 10.8 |
| NotLight | 1.4 |
| Equation Editor | 14.2.0 |
| quicklookd32 | 5.0 |
| WDFirmwareUpdater | 3.2.4.4 |
| Adobe Flash Player Install Manager | 28.0.0.161 |
| Microsoft Upload Center | 14.7.7 |
| 1Shut Down Shell Script W PW | |
| Savvy Clipboard | 1.0.1 |
| Voice Mailbox Setup | 3.3.2 |
| DVD Imager | 1.5.8 |
| Hot Spot X | 1.22 |
| Big Bang Reversi | 2.3.4 |
| BiorhytmX3 | v3.0 ©2008 smallApps by dani |
| Tofu | 2.0.1 |
| IPMenu | 1.1 |
| Microsoft Office Reminders | 14.7.7 |
| TrueCrypt | 7.1.1 |
| PageManager 9 | 9.3540.15320.0 |
| Office-Bibliothek | |
| Wondershare MobileTrans | 6.9.4 |
| Kindle | 1.10.6 |
| Microsoft Excel | 14.7.7 |
| GUI Tar | 1.2.4 |
| Big Bang 4-In-A-Row | 2.3.4 |
| Chicken | 2.2b2 |
| DragThing | 5.9.17 |
| Show Hide Invisible files 1 | |
| USBserver | 1.2.0 |
| DNS-O-Matic Updater | 1.5 |
| Audacity | 2.1.0.0 |
| ouc | |
| smcFanControl | 2.2.2 |
| Microsoft Office Setup Assistant | 14.0.0 |
| BatChmod | 1.6.3 |
| SanDiskSecureAccessV2_mac | 5.4.16M |
| Administrator's Guide | 1.0.2 |
| LiveUpd | |
| PlistEdit Pro | 1.4 |
| Microsoft Database Daemon | 14.7.7 |
| Big Bang Checkers | 2.3.4 |
| Timer | 1.5 |
| Solver | 1.0 |
| mbbserviceopen | 1.0 |
| Microsoft Messenger | 8.0.2 |
| Microsoft Clip Gallery | 14.7.7 |
| Big Bang Backgammon | 2.3.4 |
| My Day | 14.7.7 |
| IPAddressSentinel | 1.2.6 |
| SyncServicesAgent | 14.7.7 |
| Wish | 8.4.19 |
| Big Bang Mancala | 2.3.4 |
| GarageBand | 6.0.5 |
| Worksheet | 18.5 |
| TaskCoach | 1.4.3 |
| Office365Service | 14.7.7 |
| Microsoft PowerPoint | 14.7.7 |
| Microsoft Language Register | 14.7.7 |
| 2Restart Shell Script W PW | |
| RemoteSetup | 3.3.9 |
| ControlCenter | 2.17.5 |
| MenuPrefs | 2.6 |
Kernel Extensions:
/Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns
[Not Loaded] MBBACMData.kext (HUAWEI DEVICE USA INC., 6.00.06.00 - SDK 10.10)
[Not Loaded] MBBActivateDriver.kext (HUAWEI DEVICE USA INC., 6.00.05 - SDK 10.10)
[Not Loaded] MBBEthernetData.kext (HUAWEI DEVICE USA INC., 6.00.05.00 - SDK 10.10)
/System/Library/Extensions
[Not Loaded] MotMobileUSB.kext (1.2.2 - SDK 10.5)
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[Not Loaded] MotMobileMS.kext (1.0.0 - SDK 10.5)
[Not Loaded] MotMobileMTP.kext (1.2.2 - SDK 10.5)
[Not Loaded] MotMobileUSBLAN.kext (1.2.2 - SDK 10.5)
[Not Loaded] MotMobileUSBLANMerge.kext (1.2.2 - SDK 10.5)
[Not Loaded] MotMobileUSBSwch.kext (1.2.2 - SDK 10.5)
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 171 Apple tasks |
| [Running] | 107 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 40 Apple tasks |
| [Loaded] | 161 Apple tasks |
| [Running] | 116 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Other] | com.motorola.MDMUpdater.plist (? e0e9a797 - installed 2013-10-14) |
| [Running] | ouc.plist (? 95eaf36e - installed 2017-02-16) |
| [Not Loaded] | com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-12-21) |
| [Running] | com.abnamro.becwsupa.plist (? 136a52ca - installed 2017-04-02) |
| [Running] | com.abnamro.becwssvr.plist (? e97949d9 - installed 2017-04-02) |
| [Not Loaded] | com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-12-21) |
| [Loaded] | org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) |
| [Loaded] | com.motorola.motohelperUpdater.plist (? 94e04925 - installed 2014-06-27) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) |
| [Running] | com.motorola.motohelper.plist (? f4042d6c - installed 2014-06-11) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) |
| [Running] | com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-17) |
| [Running] | HWPortCfg.plist (? 799429ac - installed 2017-02-16) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-09-15) |
| [Not Loaded] | com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-12-21) |
| [Loaded] | com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-11-18) |
| [Loaded] | com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-12-21) |
| [Running] | com.huawei.mbbservice.plist (? d59902d6 - installed 2017-12-20) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Loaded] | org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) |
| [Running] | HWNetMgr.plist (? eba97c80 - installed 2017-02-16) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) |
| [Running] | com.motorola-mobility.mmcfgd.plist (? ab5fc842 - installed 2012-01-17) |
| [Other] | com.prey.agent.plist (? 714c4ad6 - installed 2016-12-07) |
User Launch Agents:
| [Loaded] | com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02) |
User Login Items:
ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-02-09)
(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)
iTunesHelper Application (Apple, Inc. - installed 2018-01-26)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
DropCopy Application (Mac App Store
(/Applications/DropCopy.app)
Flux Application
(/Applications/Flux.app)
DragThing Application (TLA Systems Ltd.
(/Applications/DragThing.app)
AppCleaner SmartDelete Application (Julien Ramseier - installed 2016-11-17)
(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)
WDSecurityHelper Application (Western Digital Corporation Branded Products Group
(/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper Application (Western Digital Corporation Branded Products Group
(/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
XMenu Application
(/Applications/XMenu.app)
Current start-up disk Application
(/ Current start-up disk.app)
Android File Transfer Agent Application
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins:
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
QuickTime Plugin: 7.7.3 (installed 2018-02-17)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-26)
AdobePDFViewer: 18.011.20038 (installed 2018-02-26)
Flash Player: 28.0.0.161 (installed 2018-02-06)
Becon: Unknown (installed 2017-04-02)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-15)
Google Earth Web Plug-in: 7.1 (installed 2016-11-13)
Safari Extensions:
| DuckDuckGo Privacy Essentials.safariextz - DuckDuckGo - http://duckduckgo.com (installed 2018-02-13) |
| wrc.safariextz - AVAST Software - http://www.avast.com (installed 2015-09-13) |
| autocomplete.safariextz - Jeff Johnson - http://lapcatsoftware.com/ (installed 2010-06-10) |
| ClickToFlash.safariextz - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (installed 2016-04-23) |
| Duplicate Tab Button.safariextz - Thiemo Gamma - http://thiemo.ch/ (installed 2012-07-22) |
| Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-23) |
| AnySearch.safariextz - Matt Swain - http://matt-swain.com/extensions (installed 2017-07-20) |
| Ghostery.safariextz - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2018-02-05) |
| AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2016-07-02) |
| Translate.safariextz - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (installed 2015-11-20) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-02)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
O**E: Disk size: 199.96 GB - Disk used: 103.93 GB
Destinations:
T*********E [Network] (Last used)
Total size: 199.10 GB
Total number of backups: 35
Oldest backup: 2018-02-05 07:38:27
Last backup: 2018-03-04 18:25:25
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| WindowServer | Apple | 11 |
| Microsoft Outlook | Microsoft Corporation | 8 |
| ChronoSync | Econ Technologies, Inc. | 6 |
| ChronoSync Scheduler | Econ Technologies, Inc. | 5 |
| Safari | Apple | 4 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| com.apple.WebKit.WebContent (18) | Apple | 1.96 GB |
| kernel_task | Apple | 1.27 GB |
| Safari | Apple | 791 MB |
| mds_stores | Apple | 448 MB |
| ChronoSync | Econ Technologies, Inc. | 425 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| ChronoSync | Econ Technologies, Inc. | 67 MB | 153 MB |
| mDNSResponder | Apple | 1 MB | 786 KB |
| netbiosd | Apple | 152 KB | 26 KB |
| apsd | Apple | 8 KB | 5 KB |
| ntpd | Apple | 6 KB | 6 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 5 |
| ChronoSync Scheduler | Econ Technologies, Inc. | 3 |
| ChronoSync | Econ Technologies, Inc. | 3 |
| Safari | Apple | 2 |
| com.apple.WebKit.WebContent (18) | Apple | 1 |
Virtual Memory Information:
| Available RAM | 7.71 GB |
| Free RAM | 1.99 GB |
| Used RAM | 8.29 GB |
| Cached files | 5.72 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| IP Scanner | 3.65 | 2018-02-08 |
| PDFGuru | 3.0.22 | 2018-02-24 |
| HiddenMe | 2.2.4 | 2018-02-26 |
Clean up:
/Library/LaunchDaemons/com.motorola-mobility.mmcfgd.plist
/Library/Application Support/Motorola Mobility/MotNetConfig/mmcfgd
Executable not found
/Library/LaunchAgents/com.motorola.MDMUpdater.plist
/Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MDMUpdater.app/Contents/MacOS/MDMUpd ater
Executable not found
/Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
/Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Executable not found
Diagnostics Information (past 7 days):
2018-03-04 12:39:32 Microsoft Outlook.app CPU
2018-03-04 09:20:57 backupd CPU
2018-03-04 09:12:00 LiveUpd.app Crash
2018-03-02 16:42:32 Kernel Kernel Panic
3rd Party Kernel Extensions: None |
2018-02-28 08:36:15 mds CPU
2018-02-26 16:47:30 mdworker32 CPU
End of report
AppCleaner SmartDelete Application (Julien Ramseier - installed 2016-11-17)
I would uninstall the above using the Developer's uninstall instructions. Cleaning programs aren't recommended by people who have been helping here.
According to Etrecheck, you have a 32 bit application installed named LiveUpd. Try uninstalling it using the Developer's uninstall instructions.
Thanks, did all that, lets see if it helps.
LiveUpd. It has no instructions as to how remove it. it is part of a Huawei modem driver. There is no uninstal as is the case with all the Huawei software I have come across so far. This is why I no longer use them if possible. This was an old modem driver.
So I looked on the web and found this and followed it. Just in case anybody else has the same problem.
https://www.blacktubi.com/guide/remove-huawei-driver-on-mac/
Hopefully all is well now. If not I report back.
You are welcome.
LiveUpd quit unexpectedly - why and how to fix?
