Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Etrecheck report help please

Hi, I ran an Etrecheck because of a painfully slow Mac. Can anyone tell me what action I should take based on the details of the report please? Thanks in advance.

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-04 18:12:28

Download EtreCheck fromhttps://etrecheck.com

Runtime: 5:06

Performance: Below Average

Problem: Computer is too slow


Startup is taking up to half an hour. I’ve shut the computer down completely and restarted it. Reset the PRAM and NVRAM. Reset the SMC. Started the computer in Safe Mode. Now trying this Etrecheck.

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (21.5-inch, Mid 2011)

iMac Model: iMac12,1

1 2.8 GHz Intel Core i7 (i7-2600S) CPU: 4-core

8 RAM Upgradeable


4 GB DDR3 1333 ok


4 GB DDR3 1333 ok





Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 1680 x 1050


disk0 - ST31000528AS 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (349.03 GB free)

Journaled HFS+

Mount point: /


Interface en0: Ethernet

Interface en4: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 6.53 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 3 hours

System Load: 1.21 (1 min ago) 1.31 (5 min ago) 1.40 (15 min ago)


System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.Server.plist

Executable: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

Name Version

Microsoft Error Reporting 2.2.9

Solver 1.0

GarageBand 6.0.5

Equation Editor 14.2.0

Microsoft Chart Converter 14.7.7

My Day 14.7.7

SyncServicesAgent 14.7.7

Wondershare Passport 1.3.0

Remote Desktop Connection 2.1.1

Open XML for Excel 14.7.7

SLLauncher 1.0

Microsoft Clip Gallery 14.7.7

Microsoft Database Utility 14.7.7

RecoveRx 1.1

Waves AU Reg Utility 9 9.91.55

Microsoft Document Connection 14.7.7

MobiSaver 5.0

Microsoft Office Reminders 14.7.7

How To Listen

Microsoft Alerts Daemon 14.7.7

Microsoft Office Setup Assistant 14.4.8

Hola Better Internet 36.0.1985.143

TASCAM US-200 Control Panel 3.22rc1

Microsoft Excel 14.7.7

Microsoft Upload Center 14.7.7

CardFormat 1.0

NanoCount 2.1

Adobe Flash Player Install Manager

Wondershare Dr.Fone for iOS 6.3.1

Flickr Uploadr 2.3.1

Microsoft Query 12.0.0

quicklookd32 5.0

DVD Player 5.8

Office365Service 14.7.7

Microsoft Graph 14.7.7

Microsoft Database Daemon 14.7.7

iMovie 9.0 9.0.9

Microsoft Ship Asserts 1.1.4

Microsoft Language Register 14.7.7

InkServer 10.9

Kernel Extensions:


[Not Loaded] CmUSBMassStorage.kext (1.0.7)


[Not Loaded] Soundflower.kext (1.6.6 - SDK 10.6)

[Not Loaded] TASCAM_US200.kext (1.00)


[Not Loaded] TASCAM_US200Tiger.kext (1.00)

System Launch Agents:

[Not Loaded] 8 Apple tasks

[Loaded] 172 Apple tasks

[Running] 109 Apple tasks

[Other] One Apple task

System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 178 Apple tasks

[Running] 117 Apple tasks

Launch Agents:

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24)

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)

Launch Daemons:

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24)

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-01-16)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13)

[Not Loaded] com.wibu.CodeMeter.Server.plist (? ad0172cc - installed 2018-03-01)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-04-11)

User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2017-07-12)

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11)

[Other] com.apple.CSConfigDotMacCert-pb1960cfc@me.com-SharedServices.Agent.plist(? 0 - installed )

[Loaded] com.skype.skype.shareagent.plist (? 0 - installed )

[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01)

User Login Items:

Dropbox Application (Dropbox, Inc.


AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

iTunesHelper Application (Apple, Inc. - installed 2018-01-25)


Internet Plug-ins:

Flip4Mac WMV Plugin: (installed 2013-06-21)

FlashPlayer-10.6: (installed 2018-02-07)

QuickTime Plugin: 7.7.3 (installed 2018-01-25)

AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-21)

AdobePDFViewer: 11.0.23 (installed 2017-11-21)

Flash Player: (installed 2018-02-07)

SharePointBrowserPlugin: 14.7.7 (installed 2017-11-13)

PepperFlashPlayer: (installed 2018-02-07)

Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2016-05-29)

Silverlight: 5.1.30514.0 (installed 2015-03-08)

Audio Plug-ins:

TASCAM_US200: Unknown (installed 2015-11-03)

3rd Party Preference Panes:

CodeMeter (installed 2014-10-30)

Flash Player (installed 2018-02-02)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 650.31 GB


T*******d [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 147

Oldest backup: 2012-06-16 16:18:41

Last backup: 2018-02-23 21:19:45

Top Processes by CPU:

Process (count) Source % of CPU

WindowServer Apple 7

mdworker (7) Apple 4

Dock Apple 4

Google Chrome Helper (12) Google, Inc. 3

kernel_task Apple 3

Top Processes by Memory:

Process (count) Source RAM usage

Google Chrome Helper (12) Google, Inc. 1.77 GB

kernel_task Apple 740 MB

Google Chrome Google, Inc. 239 MB

mdworker (7) Apple 210 MB

Dropbox (3) Dropbox, Inc. 173 MB

Top Processes by Network Use:

Process Source Input Output

mDNSResponder Apple 726 KB 70 KB

Dropbox Dropbox, Inc. 179 KB 211 KB

apsd Apple 6 KB 5 KB

cloudd Apple 8 KB 3 KB

netbiosd Apple 8 KB 1 KB

Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

WindowServer Apple 5

Google Chrome Helper (12) Google, Inc. 3

Dock Apple 2

Google Chrome Google, Inc. 1

systemstats (2) Apple 0

Virtual Memory Information:

Available RAM 2.77 GB

Free RAM 52 MB

Used RAM 5.23 GB

Cached files 2.72 GB

Swap Used 41 MB

Clean up:

~***********************************************************c@m***************** **************t

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found


/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found

Diagnostics Information (past 7 days):

2018-03-03 15:15:28 Reason.app CPU

2018-03-01 18:43:31 reversetemplated Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -NSURL initFileURLWithPath:isDirectory:: nil string parameterterminating with uncaught exception of type NSExceptionabort called

2018-03-01 18:41:04 opendirectoryd Crash

Either Local or LocalDefault went offline this should never happen

2018-03-01 12:30:32 cloudd Crash

Terminating app due to uncaught exception NSInternalInconsistencyException reason: Path UsersUSERLibraryCachesMMCS deletedrenamed crashing.terminating with uncaught exception of type NSExceptionabort called

2018-02-27 19:33:13 quicklookd.app Crash

quicklookd seems struck trying to quit crashingabort called

End of report


Posted on

There are no replies.
User profile for user: PeteBr

Question: Etrecheck report help please