Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: My iMac is very, very slow

My iMac is very slow (Retina 4K 21.5-inch iMac16,2 8 RAM) running High Sierra, updated. I did an EtreCheck Report which follows. I have no idea what I need to do. Can anyone help? Should I send this to Apple or take to Apple store diagnosis?


EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-04 05:47:59

Download EtreCheck from https://etrecheck.com

Runtime: 10:02

Performance: Poor


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.


Adware - Adware detected.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


-

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.


Hardware Information:

iMac (Retina 4K, 21.5-inch, Late 2015)

iMac Model: iMac16,2

1 3.3 GHz Intel Core i7 (i7-5775R) CPU: 4-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 ok

BANK 1/DIMM0

4 GB DDR3 1867 ok


Video Information:

Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

iMac 4096 x 2304


Drives:

disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 999.35 GB

disk1 - Macintosh HD (Journaled HFS+) 998.97 GB

disk0s3 - Recovery HD [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 998.97 GB (819.17 GB free)

Journaled HFS+

Mount point: /

Encrypted


Network:

Interface en1: AirPort

802.11 a/b/g/n/ac

One IPv4 address

2 IPv6 addresses

Interface modem: Internal Modem

Interface Bluetooth-Modem: Bluetooth

Interface en4: Bluetooth PAN

Interface en0: Ethernet

Interface en6: iPad

Interface en5: iPhone

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 32.45 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 15 hours

System Load: 2.43 (1 min ago) 2.38 (5 min ago) 2.33 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Adware:

Launchd: ~/Library/LaunchAgents/com.Software-Updater.agent.plist

Reason: Adware name match

Executable: /Applications/Software-Updater/Software-Updater -guid 29829653484556573 -source tgo-1624

Launchd: /Library/LaunchDaemons/com.iobit.AMCDaemon.plist

Reason: Adware name match

Executable: /Library/Application Support/AMC/AMCDaemon -load


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

Executable: /Library/Application Support/Citrix Receiver/ctxusbd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Restart.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to restart -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist

Executable: /usr/bin/osascript

Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist

Executable: ~/Applications/Akamai/netsession_mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist

Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/openlaunch.plist

Executable: /Library/OpenBase/bin/openlaunch

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.motive.userAgent.plist

Executable: /Library/Application Support/ATT/8.4.1.11/launchd/launchUserAgent.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.motive.systemDaemon.plist

Executable: /Library/Application Support/ATT/8.4.1.11/launchd/launchSystemDaemon.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.motive.alertDetectorHost.plist

Executable: /Library/Application Support/ATT/8.4.1.11/bin/Alert Detector.app/Contents/MacOS/Alert Detector

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.memeo.WDMemeod.plist

Executable: /Library/Application Support/Memeo/WD Anywhere Backup/Daemons/WDMemeod

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to log out -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to shut down -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/openbase.plist

Executable: /Library/OpenBase/bin/openmonitor -noexit YES

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to sleep -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Citrix Receiver

[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.4.0 - SDK 10.9)

/Library/Application Support/LogMeIn/drivers

[Loaded] LogMeInSoundDriver.kext (LogMeIn, Inc., 4.1.7559)

/Library/Extensions

[Not Loaded] SONYDeviceType04.kext (Sony Corporation, 1.3.0.06030 - SDK 10.10)

[Loaded] SophosFileProtection.kext (Sophos, 9.7.0 - SDK 10.12)

[Loaded] SophosWebProtection.kext (Sophos, 9.7.0 - SDK 10.12)

/System/Library/Extensions

[Not Loaded] HotSync Classic Seize.kext (3.2)


System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]185 Apple tasks
[Running]98 Apple tasks


System Launch Daemons:

[Not Loaded]34 Apple tasks
[Loaded]205 Apple tasks
[Running]93 Apple tasks


Launch Agents:

[Running]com.sony.SonyAutoLauncher.agent.plist (? a756a1bd - installed 2016-12-06)
[Running]com.motive.userAgent.plist (? d32eebfb - installed 2014-06-08)
[Running]com.maintain.SystemEvents.plist (Apple, Inc. - installed 2017-10-25)
[Loaded]com.oracle.java.Java-Updater.plist (? 6ef63f4f - installed 2017-12-19)
[Running]com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2015-11-28)
[Other]com.maintain.PurgeInactiveMemory.plist (Apple, Inc. - installed 2018-01-19)
[Not Loaded]com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2017-02-08)
[Running]com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-16)
[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-26)
[Not Loaded]com.maintain.Sleep.plist (? 269361ac - installed 2017-12-01)
[Running]com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-09)
[Running]com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-09)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-19)
[Running]com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-11-12)
[Running]com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-09)
[Not Loaded]com.maintain.LogOut.plist (? 52c16c4b - installed 2017-12-01)
[Running]com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2016-12-06)
[Running]com.sophos.home.ui.plist (Sophos - installed 2018-02-20)
[Not Loaded]com.maintain.Restart.plist (? b392741a - installed 2017-12-01)
[Other]com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 - installed 2017-02-08)
[Running]com.sophos.agent.plist (Sophos - installed 2018-02-20)
[Not Loaded]com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2017-02-08)
[Not Loaded]com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2017-02-08)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Running]com.motive.alertDetectorHost.plist (? 2ee712f0 - installed 2014-06-08)
[Not Loaded]com.maintain.ShutDown.plist (? 83dbe49b - installed 2017-12-01)


Launch Daemons:

[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded]com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26)
[Loaded]com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-09)
[Running]com.sophos.common.servicemanager.plist (Sophos - installed 2018-02-20)
[Other]com.crashplan.engine.plist (? 42bfd342 - installed 2016-05-16)
[Loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded]com.bombich.ccchelper.plist (? bc948f55 - installed 2017-01-04)
[Not Loaded]com.symform.symformcontrib.plist (? 0 - installed )
[Not Loaded]com.symform.symformloguploader.plist (? 0 - installed )
[Running]com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2018-01-04)
[Not Loaded]com.maintain.HideSpotlightMenuBarIcon.plist (Apple, Inc. - installed 2017-10-25)
[Loaded]com.logmein.raupdate.plist (? 1264939f - installed 2013-05-27)
[Not Loaded]com.symform.symformsync.plist (? 0 - installed )
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12)
[Not Loaded]com.symform.symformupdater.plist (? 0 - installed )
[Not Loaded]com.symform.symformcontrib.restart.plist (? 0 - installed )
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Not Loaded]com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2017-02-08)
[Loaded]com.prosoftnet.idwebdaemon.plist (? 8fbd971c - installed 2017-01-27)
[Running]com.motive.systemDaemon.plist (? 603d1a11 - installed 2014-06-08)
[Other]openbase.plist (? a09cc567 - installed 2009-09-19)
[Running]com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2018-01-04)
[Running]com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2018-01-04)
[Running]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-26)
[Running]com.memeo.WDMemeod.plist (? d0fcb9dc - installed 2009-09-30)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02)
[Loaded]com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-07-16)
[Loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Not Loaded]com.symform.symformweb.plist (? 0 - installed )
[Running]com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12)
[Running]com.iobit.AMCDaemon.plist (? ce7f599b - installed 2014-08-05)


User Launch Agents:

[Other]ws.agile.1PasswordAgent.plist (? 0 - installed )
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Running]com.akamai.single-user-client.plist (? 0 - installed 2017-09-11)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Other]com.Software-Updater.agent.plist (? 0 - installed )
[Other]com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist (? 0 - installed )
[Other]com.apple.FolderActions.enabled.plist (? 0 - installed )
[Loaded]com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-12-22)
[Other]com.spotify.webhelper.plist (? 0 - installed )
[Loaded]com.skype.skype.shareagent.plist (? 0 - installed )
[Loaded]com.apple.FolderActions.folders.plist (? 0 - installed 2017-12-01)
[Running]openlaunch.plist (? 0 - installed 2009-09-12)


User Login Items:

Alfred 2 Application

(~/.Trash/Alfred 2.app)

Itsycal Application (Sanjay Madan

(/Applications/Itsycal.app)

Alfred 3 Application

(/Applications/Alfred 3.app)

Box Edit Application (Box, Inc.

(~/Library/Application Support/Box/Box Edit/Box Edit.app)

IDriveMonitor Application (IDrive Incorporated

(/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

MacUpdate Desktop Application (MacUpdate

(/Applications/MacUpdate Desktop.app)

Vitamin-R 2 Application (Frank Reiff

(/Applications/Vitamin-R 2.app)

Box Local Com Server Application (Box, Inc.

(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)

Day One Helper SMLoginItem (Mac App Store - installed 2018-02-12)

(/Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app)

CardhopLauncher SMLoginItem (Flexibits Inc. - installed 2018-01-28)

(/Applications/Cardhop.app/Contents/Library/LoginItems/CardhopLauncher.app)

1Password mini SMLoginItem (Mac App Store - installed 2018-02-24)

(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebit s.onepassword-osx-helper.app)

UnclutterStartupLauncher SMLoginItem (Eugene Krupnov - installed 2017-12-01)

(/Applications/Unclutter.app/Contents/Library/LoginItems/UnclutterStartupLaunche r.app)

AppCleaner SmartDelete SMLoginItem (Julien Ramseier - installed 2017-06-04)

(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 15.006.30417 (installed 2018-02-23)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewer: 15.006.30417 (installed 2018-02-23)

LogMeInSafari32: 1.0.730 (installed 2012-07-11)

iPhotoPhotocast: 7.0 (installed 2010-04-11)

RealPlayer Plugin: Unknown (installed 2009-09-06)

npMotive: 1.0.0 (installed 2014-04-02)

QuickTime Plugin: 7.7.3 (installed 2018-02-24)

NP_2020Player_IKEA: 5.0.94.0 (installed 2011-10-26)

LogMeInSafari64: 1.0.730 (installed 2012-07-11)

AdobeAAMDetect: 3.0.0.0 (installed 2015-11-28)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

AmazonMP3DownloaderPlugin: Unknown

CitrixICAClientPlugIn: 12.4.0 (installed 2017-01-30)

Silverlight: 5.1.30514.0 (installed 2016-08-11)

MeetingJoinPlugin: Unknown (installed 2017-04-13)

LogMeIn: 1.0.730 (installed 2012-07-11)

CouponPrinter-FireFox_v2: Version 1.1.6 (installed 2011-09-20)

Flip4Mac WMV Plugin: 3.1.0.24 (installed 2013-02-21)

SharePointBrowserPlugin: 14.7.7 (installed 2017-09-24)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-17)

Gears: 1.0 (installed 2010-02-23)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)

FreeConferenceCallPlugin: 1.2.3 (installed 2016-01-27)

WebEx64: 1.0 (installed 2014-06-28)


Safari Extensions:

DuckDuckGo Privacy Essentials.safariextz - DuckDuckGo - http://duckduckgo.com (installed 2018-02-10)
Save to Pocket.safariextz - Read It Later, Inc. - http://getpocket.com/ (installed 2015-11-07)
Search Genius.safariextz - Search Genius - (installed 2016-07-02)
Throttle.safariextz - Mindsense LLC - https://throttlehq.com (installed 2016-06-15)
Blur.safariextz - Abine, the online privacy company. - http://www.abine.com (installed 2015-08-18)
Clip to DEVONthink.safariextz - DEVONtechnologies - http://www.devontechnologies.com/redirect.php?id=download-extras (installed 2015-07-16)
1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2017-11-07)
Ghostery.safariextz - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2018-02-06)
Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-02-10)
AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2016-06-15)
Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2016-11-25)


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-11)

Application Enhancer (installed 2016-08-11)

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-01-09)

FUSE for OS X (OSXFUSE) (installed 2015-01-07)

Java (installed 2018-01-17)

OpenBasePreferences (installed 2016-08-11)

Trusteer Endpoint Protection (installed 2017-12-02)

WindowShade X (installed 2009-04-22)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 998.97 GB - Disk used: 179.80 GB

Destinations:

P*********1 [Local] (Last used)

Total size: 208.25 GB

Total number of backups: 4

Oldest backup: 2017-11-24 13:50:05

Last backup: 2018-03-01 17:06:29


Top Processes by CPU:

Process (count)Source% of CPU
WindowServerApple4
quicklookd (2)Apple4
kernel_taskApple3
mdworker (19)Apple2
plugin-container (4)Mozilla Corporation2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple810 MB
plugin-container (4)Mozilla Corporation620 MB
firefoxMozilla Corporation559 MB
SophosScanD404 MB
mdworker (19)Apple317 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple8 MB2 MB
firefoxMozilla Corporation3 MB14 KB
SophosWebIntelligence674 KB584 KB
DropboxDropbox, Inc.229 KB264 KB
SophosMcsAgentD182 KB292 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
plugin-container (4)Mozilla Corporation7
firefoxMozilla Corporation1
WindowServerApple1
hiddApple0
SophosSXLD0


Virtual Memory Information:

Available RAM1.26 GB
Free RAM18 MB
Used RAM6.74 GB
Cached files1.24 GB
Swap Used71 MB


Software Installs (past 30 days):

NameVersionInstall Date
Pocket1.7.12018-02-08
Day One2.5.102018-02-12
Pagico8.112018-02-21
1Password6.8.72018-02-24


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be9896 10710a1ddda77.plist

/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper

Executable not found

/Library/LaunchDaemons/com.prosoftnet.idwebdaemon.plist

/Library/Application Support/IDriveforMac/IDriveHelperTools/IDWebManagement.app/Contents/MacOS/IDWeb Management

Executable not found

/Library/LaunchDaemons/com.crashplan.engine.plist

/Applications/CrashPlan.app/Contents/MacOS/CrashPlanService

Executable not found

/Library/LaunchDaemons/com.logmein.raupdate.plist

/Library/Application Support/LogMeIn/update/raupdate

Executable not found

~/Library/LaunchAgents/com.apple.FolderActions.enabled.plist

/System/Library/CoreServices/Folder Actions Dispatcher.app/Contents/MacOS/Folder Actions Dispatcher

Executable not found

~/Library/LaunchAgents/com.spotify.webhelper.plist

~/Library/Application Support/Spotify/SpotifyWebHelper

Executable not found

~/Library/LaunchAgents/com.Software-Updater.agent.plist

/Applications/Software-Updater/Software-Updater

Executable not found

/Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist

/Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer

Executable not found

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found

~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist

~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent

Executable not found


Diagnostics Information (past 7 days):

2018-03-03 14:00:30 MacUpdate Desktop.app CPU

2018-03-02 17:55:46 Setup Assistant.app Crash

2018-03-02 07:31:01 Creative Cloud.app Crash

2018-03-01 15:34:51 Firefox.app Crash

2018-03-01 03:17:14 CalendarAgent Crash

2018-02-26 16:13:32 AAM Updates Notifier.app Crash

2018-02-26 05:36:09 DEVONthink Pro.app Hang

2018-02-25 06:52:52 Weather.app Crash

objc_msgSend selector name: performSelector:withObject:

2018-02-25 06:11:41 QuickLookUIService Crash

abort called


End of report

iMac, iOS 10.3.3

Posted on

Reply
Question marked as Solved
Answer:
Answer:

Okay. Hopefully all the entries have now gone. Next time you do an Etrecheck you should notice a big difference. But, because of the space it takes up, do not publish it unless it says Excellent.

Posted on

Mar 4, 2018 8:31 AM in response to Marcwut In response to Marcwut

Remove the adware by clicking on "Remove" in your Etrecheck report. Uninstall Sophos as per the developer's instructions. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.

Uninstall Trusteer. Many problems have been reported.

Then run another Etrecheck report and post it.

Mar 4, 2018 8:31 AM

Reply Helpful

Mar 6, 2018 1:44 AM in response to macjack In response to macjack

Thanks for replying! Things are running much faster now. The only big hold up is now Word for Mac which takes a long time to open. I also am unsure about what "system modifications running in the background means" as stated as a minor issue in the new Etrecheck report which I am posting.

Mar 6, 2018 1:44 AM

Reply Helpful

Mar 6, 2018 1:50 AM in response to CountryGirl56 In response to CountryGirl56

Thanks for replying! Things are running much faster now. The only big hold up is now Word for Mac which takes a long time to open. I also am unsure about what "system modifications running in the background means" as stated as a minor issue in the new Etrecheck report which I am posting.

Mar 6, 2018 1:50 AM

Reply Helpful

Mar 6, 2018 1:53 AM in response to Marcwut In response to Marcwut

New Report:

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-04 10:23:54

Download EtreCheck from https://etrecheck.com

Runtime: 5:37

Performance: Below Average


Problem: Computer is too slow


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (Retina 4K, 21.5-inch, Late 2015)

iMac Model: iMac16,2

1 3.3 GHz Intel Core i7 (i7-5775R) CPU: 4-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 ok

BANK 1/DIMM0

4 GB DDR3 1867 ok


Video Information:

Intel Iris Pro Graphics 6200 - VRAM: 1536 MB

iMac 4096 x 2304


Drives:

disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 999.35 GB

disk1 - Macintosh HD (Journaled HFS+) 998.97 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 998.97 GB (846.14 GB free)

Journaled HFS+

Mount point: /

Encrypted


Network:

Interface en1: AirPort

802.11 a/b/g/n/ac

One IPv4 address

2 IPv6 addresses

Interface modem: Internal Modem

Interface Bluetooth-Modem: Bluetooth

Interface en4: Bluetooth PAN

Interface en0: Ethernet

Interface en6: iPad

Interface en5: iPhone

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 32.45 GB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.93 (1 min ago) 1.89 (5 min ago) 1.35 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.apple.FolderActions.folders.plist

Executable: /usr/bin/osascript

Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist

Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to sleep -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist

Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to shut down -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.memeo.WDMemeod.plist

Executable: /Library/Application Support/Memeo/WD Anywhere Backup/Daemons/WDMemeod

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist

Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/openbase.plist

Executable: /Library/OpenBase/bin/openmonitor -noexit YES

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.Restart.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to restart -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist

Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to log out -e end try -e end ignoring

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.motive.userAgent.plist

Executable: /Library/Application Support/ATT/8.4.1.11/launchd/launchUserAgent.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.motive.systemDaemon.plist

Executable: /Library/Application Support/ATT/8.4.1.11/launchd/launchSystemDaemon.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist

Executable: ~/Applications/Akamai/netsession_mac

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist

Executable: /Library/Application Support/Citrix Receiver/ctxusbd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.motive.alertDetectorHost.plist

Executable: /Library/Application Support/ATT/8.4.1.11/bin/Alert Detector.app/Contents/MacOS/Alert Detector

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/openlaunch.plist

Executable: /Library/OpenBase/bin/openlaunch

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Citrix Receiver

[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.4.0 - SDK 10.9)

/Library/Application Support/LogMeIn/drivers

[Loaded] LogMeInSoundDriver.kext (LogMeIn, Inc., 4.1.7559)

/System/Library/Extensions

[Not Loaded] HotSync Classic Seize.kext (3.2)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 165 Apple tasks
[Running] 118 Apple tasks


System Launch Daemons:

[Not Loaded] 34 Apple tasks
[Loaded] 178 Apple tasks
[Running] 120 Apple tasks


Launch Agents:

[Running] com.sony.SonyAutoLauncher.agent.plist (? a756a1bd - installed 2016-12-06)
[Running] com.motive.userAgent.plist (? d32eebfb - installed 2014-06-08)
[Running] com.maintain.SystemEvents.plist (Apple, Inc. - installed 2017-10-25)
[Loaded] com.oracle.java.Java-Updater.plist (? 6ef63f4f - installed 2017-12-19)
[Running] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2015-11-28)
[Loaded] com.maintain.PurgeInactiveMemory.plist (Apple, Inc. - installed 2018-01-19)
[Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2017-02-08)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-16)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-26)
[Not Loaded] com.maintain.Sleep.plist (? 269361ac - installed 2017-12-01)
[Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-11-09)
[Loaded] com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2016-11-09)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-19)
[Running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-11-12)
[Running] com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-11-09)
[Not Loaded] com.maintain.LogOut.plist (? 52c16c4b - installed 2017-12-01)
[Running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2016-12-06)
[Not Loaded] com.maintain.Restart.plist (? b392741a - installed 2017-12-01)
[Other] com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 - installed 2017-02-08)
[Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2017-02-08)
[Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2017-02-08)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Running] com.motive.alertDetectorHost.plist (? 2ee712f0 - installed 2014-06-08)
[Not Loaded] com.maintain.ShutDown.plist (? 83dbe49b - installed 2017-12-01)


Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-02-26)
[Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2016-11-09)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.bombich.ccchelper.plist (? bc948f55 - installed 2017-01-04)
[Not Loaded] com.symform.symformcontrib.plist (? 0 - installed )
[Not Loaded] com.symform.symformloguploader.plist (? 0 - installed )
[Running] com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2018-01-04)
[Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple, Inc. - installed 2017-10-25)
[Loaded] com.logmein.raupdate.plist (? 1264939f - installed 2013-05-27)
[Not Loaded] com.symform.symformsync.plist (? 0 - installed )
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12)
[Not Loaded] com.symform.symformupdater.plist (? 0 - installed )
[Not Loaded] com.symform.symformcontrib.restart.plist (? 0 - installed )
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Not Loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2017-02-08)
[Running] com.motive.systemDaemon.plist (? 603d1a11 - installed 2014-06-08)
[Other] openbase.plist (? a09cc567 - installed 2009-09-19)
[Running] com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2018-01-04)
[Other] com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2018-01-04)
[Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-26)
[Running] com.memeo.WDMemeod.plist (? d0fcb9dc - installed 2009-09-30)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-07-16)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Not Loaded] com.symform.symformweb.plist (? 0 - installed )
[Running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12)


User Launch Agents:

[Other] ws.agile.1PasswordAgent.plist (? 0 - installed )
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)
[Running] com.akamai.single-user-client.plist (? 0 - installed 2017-09-11)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Other] com.apple.FolderActions.enabled.plist (? 0 - installed )
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-12-22)
[Other] com.spotify.webhelper.plist (? 0 - installed )
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed )
[Loaded] com.apple.FolderActions.folders.plist (? 0 - installed 2017-12-01)
[Running] openlaunch.plist (? 0 - installed 2009-09-12)


User Login Items:

Alfred 3 Application

(/Applications/Alfred 3.app)

Desktop Folder

(~/Desktop)

Itsycal Application (Sanjay Madan

(/Applications/Itsycal.app)

CardhopLauncher SMLoginItem (Flexibits Inc. - installed 2018-01-28)

(/Applications/Cardhop.app/Contents/Library/LoginItems/CardhopLauncher.app)

Billings Pro Sync Helper SMLoginItem (installed 2016-08-11)

(/Applications/Billings Pro.app/Contents/Library/LoginItems/Billings Pro Sync Helper.app)

1Password mini SMLoginItem (Mac App Store - installed 2018-02-24)

(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebi ts.onepassword-osx-helper.app)

UnclutterStartupLauncher SMLoginItem (Eugene Krupnov - installed 2017-12-01)

(/Applications/Unclutter.app/Contents/Library/LoginItems/UnclutterStartupLaunch er.app)

AppCleaner SmartDelete SMLoginItem (Julien Ramseier - installed 2017-06-04)

(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)


Internet Plug-ins:

MeetingJoinPlugin: Unknown (installed 2017-04-13)

SharePointBrowserPlugin: 14.7.7 (installed 2017-09-24)

Flip4Mac WMV Plugin: 3.1.0.24 (installed 2013-02-21)

npMotive: 1.0.0 (installed 2014-04-02)

RealPlayer Plugin: Unknown (installed 2009-09-06)

AdobeAAMDetect: 3.0.0.0 (installed 2015-11-28)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

AdobePDFViewerNPAPI: 15.006.30417 (installed 2018-02-23)

Silverlight: 5.1.30514.0 (installed 2016-08-11)

QuickTime Plugin: 7.7.3 (installed 2018-02-24)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AmazonMP3DownloaderPlugin: Unknown

CitrixICAClientPlugIn: 12.4.0 (installed 2017-01-30)

AdobePDFViewer: 15.006.30417 (installed 2018-02-23)

CouponPrinter-FireFox_v2: Version 1.1.6 (installed 2011-09-20)

Gears: 1.0 (installed 2010-02-23)

iPhotoPhotocast: 7.0 (installed 2010-04-11)

NP_2020Player_IKEA: 5.0.94.0 (installed 2011-10-26)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-17)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)

FreeConferenceCallPlugin: 1.2.3 (installed 2016-01-27)

WebEx64: 1.0 (installed 2014-06-28)


Safari Extensions:

DuckDuckGo Privacy Essentials.safariextz - DuckDuckGo - http://duckduckgo.com (installed 2018-02-10)
Save to Pocket.safariextz - Read It Later, Inc. - http://getpocket.com/ (installed 2015-11-07)
Search Genius.safariextz - Search Genius - (installed 2016-07-02)
Throttle.safariextz - Mindsense LLC - https://throttlehq.com (installed 2016-06-15)
Blur.safariextz - Abine, the online privacy company. - http://www.abine.com (installed 2015-08-18)
Clip to DEVONthink.safariextz - DEVONtechnologies - http://www.devontechnologies.com/redirect.php?id=download-extras (installed 2015-07-16)
1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2017-11-07)
Ghostery.safariextz - GHOSTERY, Inc. - https://www.ghostery.com/ (installed 2018-02-06)
Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2018-02-10)
AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2016-06-15)
Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2016-11-25)


3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-11)

Application Enhancer (installed 2016-08-11)

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-01-09)

FUSE for OS X (OSXFUSE) (installed 2015-01-07)

Java (installed 2018-01-17)

OpenBasePreferences (installed 2016-08-11)

WindowShade X (installed 2009-04-22)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 998.97 GB - Disk used: 152.84 GB

Destinations:

P*********1 [Local] (Last used)

Total size: 208.25 GB

Total number of backups: 4

Oldest backup: 2017-11-24 13:50:05

Last backup: 2018-03-01 17:06:29


Top Processes by CPU:

Process (count)Source% of CPU
birdApple18
spindumpApple5
WindowServerApple4
kernel_taskApple2
trustd (4)Apple1


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple752 MB
nsurlsessiond (2)Apple226 MB
mds_storesApple209 MB
FinderApple195 MB
Adobe CEF Helper (3)195 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple959 KB168 KB
IDriveDaemonIDrive Incorporated18 KB148 KB
apsdApple6 KB20 KB
netsession_mac9 KB16 KB
node7 KB3 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple3
mdworker (6)Apple2
mediaanalysisdApple1
photolibrarydApple0
mdsApple0


Virtual Memory Information:

Available RAM2.95 GB
Free RAM35 MB
Used RAM5.05 GB
Cached files2.92 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Pocket1.7.12018-02-08
Day One2.5.102018-02-12
Pagico8.112018-02-21
1Password6.8.72018-02-24


Clean up:

~/Library/LaunchAgents/com.apple.FolderActions.enabled.plist

/System/Library/CoreServices/Folder Actions Dispatcher.app/Contents/MacOS/Folder Actions Dispatcher

Executable not found

/Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist

/Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer

Executable not found

/Library/LaunchDaemons/com.logmein.raupdate.plist

/Library/Application Support/LogMeIn/update/raupdate

Executable not found

~/Library/LaunchAgents/com.spotify.webhelper.plist

~/Library/Application Support/Spotify/SpotifyWebHelper

Executable not found

~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist

~/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent

Executable not found

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found


Diagnostics Information (past 7 days):

2018-03-02 17:55:46 Setup Assistant.app Crash

2018-03-02 07:31:01 Creative Cloud.app Crash

2018-03-01 15:34:51 Firefox.app Crash

2018-03-01 03:17:14 CalendarAgent Crash

2018-02-26 16:13:32 AAM Updates Notifier.app Crash

2018-02-26 05:36:09 DEVONthink Pro.app Hang


End of report

Mar 6, 2018 1:53 AM

Reply Helpful

Mar 6, 2018 2:09 AM in response to Eau Rouge In response to Eau Rouge

Thanks for replying! Things are running much faster now. The only big hold up is now Word for Mac which takes a long time to open. I also am unsure about what "system modifications running in the background means" as stated as a minor issue in the new Etrecheck report which I am posting.

Mar 6, 2018 2:09 AM

Reply Helpful

Mar 6, 2018 2:36 AM in response to Marcwut In response to Marcwut

So it is still a mess. Look at all those items in Launch Agents and Launch Daemons, User Launch Agents these are all the things that are running in the background using up resources, do you need them? Also Login Items these are items that start when your Mac start-up do you need them to run from start up all the time? You need to review what software you have on your Mac and see if you really need all these apps do they really enhance your Mac experience after all you are on these discussions wondering why your Mac has become very slow.

Mar 6, 2018 2:36 AM

Reply Helpful
Question marked as Solved

Mar 10, 2018 3:26 PM in response to Marcwut In response to Marcwut

Okay. Hopefully all the entries have now gone. Next time you do an Etrecheck you should notice a big difference. But, because of the space it takes up, do not publish it unless it says Excellent.

Mar 10, 2018 3:26 PM

Reply Helpful (1)
User profile for user: Marcwut

Question: My iMac is very, very slow