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Problem with viewing iCloud files on iPhone

Hi

I am using iCloud to synchronise files on MAC so that I can view them on my iPhone (Files)

The thumbnail of the pdf format file is always shown but when I try to view the file it does not display properly.

This does not happen with all pdf in the same folder. This problem also applies to other folders


Once I select the file, instead of the pdf file displaying, I have a grey screen with the name of the file and below it the word "data"


My iPhone is a 6S Plus iOS 11.2.6


User uploaded file


User uploaded file

Mac Pro, OS X Yosemite (10.10.5)

Posted on Mar 4, 2018 7:17 AM

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Posted on Mar 6, 2018 1:16 PM

Have you tried turning off iCloud Drive syncing and turn back on? Under Settings > Apple ID > iCloud > iCloud Drive.

3 replies

Problem with viewing iCloud files on iPhone

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