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Level 1

7 points

iphone 6 stuck in iphone/restore mode

iphone 6 is stuck in suppoer.apple.com/iphone.restore and I can not get out of the screen, I have tried to update the software and keep getting a error (9) and have tried to do a full restore and it won't work, I have tried to hole the power off and thumb to shut down and turn on and it just keeps returning to the support icon and is stuck

iPhone 6

Posted on Mar 4, 2018 11:18 AM

Best reply

Gus

Level 6

19,542 points

Posted on Mar 4, 2018 12:26 PM

Hello,

Get more help

Learn what to do if you get a restore error when you try to update or restore.
If you don't see a restore error, but still see the Connect to iTunes screen, contact Apple Support.
If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.

From:

If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

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iphone 6 stuck in iphone/restore mode

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