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Why can’t I download or update apps without billing info when they are free

If I try to download or update a free app. It asks for billing info. Without it I can’t download or update any apps

Posted on Mar 4, 2018 4:22 PM

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1 reply

Mar 4, 2018 4:35 PM in response to bennettfromspokane

You need to select that you don't have/want a payment option.

  1. Open SettingsiTunes & App Stores
  2. Tap View Apple IDPayment Information
  3. Select None as the payment type

If you're not able to select None or the None option is not present for you to select, there are some possible reasons as to why this is the case:

  • Unpaid balance
  • Changed country/region
  • Family Sharing management

Why can’t I download or update apps without billing info when they are free

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