Alerts do not sound when I receive a text message.

I agree, when I first got my Fitbit all worked well. My phone would ding, the message would appear on my fitbit. Now notifications don't work on my phone and my fitbit doesn't display the texter or text information. My notifications are on, my alert noise is set, I have not hidden alerts for any of my contacts, my mute button is not engaged. As I play with these settings I will always get an alert for the first text, but none of the subsequent messages. Today I tried to disable blue tooth and I got the notification. Oddly enough after disabling bluetooth I also noticed Do not disturb was on, so I disabled that and re-enabled bluetooth. I got the notification, but the text alert was not sent to my fitbit like it used to. I will need to wait to see if I get alerts for any more texts or if it's still only working for the first text after a change.

FYI - My fitbit also isn't syncing properly, my dashboard on the web is correct, but the Fitbit app doesn't display my sleep information correctly. All days show the current day's information. Could be the Fitbit app messing things up. I"ve posted to Fitbit forums about the sync issue and nobody was able to help me (so far).

My text alerts suddenly started to work again on it's own. I was not interested in resetting my phone. One suggestion I read was under settings; turn off the Phone Notification and then turn it back on. Don't know if that was the solution or not. Very annoying glitch.

All of the obvious things have been checked and even resorted to the Microsoft standard fix of ‘switching it off and on again’. This is becoming frustrating and I’m now wondering what other problems are around the corner. This iPhone X has many advantages and I really do like it but this issue does not inspire confidence.

Given that the OP or yourself do not indicate any of the troubleshooting that you have accomplished, anyone that responds is going to have to go through all of the troubleshooting steps. I've not encountered anyone experiencing sound issues with their iPhone X, and I've not experienced a problem either.

Are text messages the only sound you do not receive? Do you receive sound notifications when you receive an email? Do you happen to have an Apple Watch paired to your iPhone?

APPLE - I agree 100%....this is a SOFTWARE PROBLEM! I connect with a Motorola Bluetooth Boom 2, and I think this problem started with a previous Motorola bluetooth I had and has continued with this newer bluetooth. PLEASE PLEASE PLEASE FIX THIS PROBLEM!!!

These suggestions have already been applied and I still don’t have text alert sounds. This is a random issue that I was having with my 6s plus and now my new 8 plus. This was happening before I got my Apple Watch. Very frustrating that Apple doesn’t answer the issue with a solution!

Well hi! I have iPhone X and it is doing the same thing. Messages will sound no alert when phone screen is off and in locked screen. This is a problem, since my wife thinks I’m not responding to her messages. One day it will be an emergency. I I have done all the settings; i.e. notifications, day night, mute, volume. This is basic 101 stuff that should work on any phone my 5110 Nokia phone from 1998 never gave problems. It always beeped! Apple should respond and provide an update! Is anyone following up on this with them. They are getting notoriously hard to get hold of internationally.

I have a similar issue - my iPhone 6 SE randomly (now and then, not always) fails to give sound alerts for incoming texts AND calls. Not only from any particular contact. The only thing I have it paired to is my car sound system. I've checked settings, notifications, Do not Disturb.

I have a iPhone 7 that now stopped with all sounds on alerts that is not for calls. Have tried everything in this thread and it does not help.

Any clue what to do? Does a full system reset help? Is it worth trying?

Yes

see my reply to the original poster.

I have an iPhone 6s with same problem. I have tried the fixes suggested multiple times with no success. Apple software needs fixing for sure.

Yes! I have the watch and my iPad paired to my iphone7

I am not getting sound alerts in messages (texts) on iPhone 7 & ipad air. Was answering question that asked if they were mirrored. Tried everything but no alerts

Can not get Iphone 8 to sound when text messags

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