User profile for user: raina_b22 raina_b22 User level: Community Specialist Mar 6, 2018 5:50 AM in response to White_raven76 Hello White_raven76, Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with an error on your Apple TV, and I have some information that may help. Have a look at the article below for some helpful troubleshooting steps. Restore your Apple TV to its factory settings - Apple Support If the behavior persists or you run into any trouble, please reach out again. Best Regards. Show more Less Reply Link