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how do i disable the Silence feature??
in the do not disturb section there is a Silence section
two options
1. ALWAYS
2. WHILE PHONE IS LOCKED
incoming calls and notification will be silenced while phone is locked
point 2 is ticked but i cannot turn this off
I DONT WANT THEM SILENCED
Please help
iPhone 6, iOS 8.3
Neither of those settings is applicable if you don't have "Do Not Disturb" turned on in the setting at the top of that screen; i.e., if Do Not Disturb is turned off, it doesn't matter whether you have selected "Always" or "While iPhone is locked."
If you have Do Not Disturb turned off and your phone is not ringing when a call comes in, the first thing to check is the ring/silent switch on the side of the phone. It can be accidentally set to the silent position.
Neither of those settings is applicable if you don't have "Do Not Disturb" turned on in the setting at the top of that screen; i.e., if Do Not Disturb is turned off, it doesn't matter whether you have selected "Always" or "While iPhone is locked."
If you have Do Not Disturb turned off and your phone is not ringing when a call comes in, the first thing to check is the ring/silent switch on the side of the phone. It can be accidentally set to the silent position.
Disable - Silence when phone is locked
