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Question: Battery draining problem

Hi All,


My battery in iphone 6s is draining very fast now. It was not so at the time i purchased it. When checked with Apple support for the replacement of battery, I was told that the battery is in good condition and the problem might be due to the software. Can Apple release a IOS version which will adress this problem or the software update need not be pushed to older devices if it is not intended.


Have to charge my phone twice in a day.


Thanks & Regards,

Solomon

iPhone 6s, iOS 11.2.6, Battery draining problem

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Mar 6, 2018 2:12 AM in response to solomon115 In response to solomon115

There is no software, though Apple have or will soon help with an update. Nevertheless, read this document from Apple. Your phone does qualify for a replacement.

https://support.apple.com/iphone/repair/battery-power

Mar 6, 2018 2:12 AM

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Question: Battery draining problem