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bilahari_p Author

Level 1

9 points

Proximity sensor not working

My phone fell into water. And now the proximity sensor is not working while calling.

iPhone 6, iOS 11.2.2

Posted on Mar 6, 2018 3:50 AM

Best reply

ProustGiulio

Level 10

208,025 points

Posted on Mar 6, 2018 4:10 AM

Try a forced restart of your iP6: Press and hold both Power (side) and Home buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for your device to restart, then test it.

If it doesn't help, unfortunately there is nothing we can do for you, except suggesting to have your device checked at your most convenient Apple Store or Authorized Service Provider: Apple - Find Locations - Location Selector

Regards and best of luck.

Giulio

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Proximity sensor not working

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