iPhones headphones detected but no audio

I don’t know whether it’s the problems with my earpiece or my phone. But ever since I changed from Bluetooth headset back to wired earpiece , the audio either comes out from the left or right. But now then audio doesn’t come out at all. I’ve been trying to fix this problem but I think the problem lies in my phone. Cause I’ve tried different earpieces with different iPhone adapters. So any kind souls knows how to fix this?

Posted on Mar 6, 2018 2:13 PM

Reply
1 reply

Mar 7, 2018 9:05 AM in response to Jayden015

Hey there, Jayden015.

Thanks for reaching out to the Apple Support Communities.

I understand that you are having an issue with your headphones. The audio either comes out of the left or right side, or there is no audio at all.

Please try the steps in this support article: If your headphones don‘t work with your iPhone, iPad, or iPod touch , specifically:

Check for debris, damage, or loose connections

  1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.

If your headphones still aren't working, follow the steps below for your issue.

If you can't hear any sound or if only one side of your headphones works

  1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center.
  2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support.

Let me know if you have any questions.

Kind Regards.

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iPhones headphones detected but no audio

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