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iMac won't completely start-up

iMac (Retina 4K, 21.5-inch, Late 2015) running macOS 10.13.2. After a recent Microsoft software update and restart, the iMac would not complete the start-up sequence. The white horizontal scroll bar below the Apple logo, comes to a stop at the very end of its path. I've waited 10 or 15 minutes for the scroll to end and the start-up to complete, but no luck. I restarted the iMac (using its internal HD), but the incomplete start-up continues. Doing a start-up from my external back-up drive with a SuperDuper! back-up file works fine.

iMac, macOS Sierra (10.12.5)

Posted on Mar 9, 2018 7:09 AM

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iMac won't completely start-up

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