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Question: No invoice for a purchase and more money taken

Hello I tried to purches 100 pokemon GO balls. The screen went black, i got no Invoice on my apple ID mail. And when i checked the bank Apple took more money. The purchase dosen't appear in my apple ID. But the bank confirms the money is stuck at APPLE. Please help

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iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

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Question: No invoice for a purchase and more money taken