Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No invoice for a purchase and more money taken

Hello I tried to purches 100 pokemon GO balls. The screen went black, i got no Invoice on my apple ID mail. And when i checked the bank Apple took more money. The purchase dosen't appear in my apple ID. But the bank confirms the money is stuck at APPLE. Please help

Posted on Mar 9, 2018 11:20 AM

Reply
Question marked as Best reply

Posted on Mar 9, 2018 11:23 AM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

Similar questions

1 reply

No invoice for a purchase and more money taken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.