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Question: music app changed !!!

I have a problem since I updated my iphone 8 plus to the last version of software 11.2.6 , the music app is not recognizing Albums at all . It makes every song has its own album . I don't know why is that !! the other thing that the forward and backward buttons are changed like pic below !!! so I can't even go to the next track it just move forward by 30 secs, and when I played any song it played from the middle of it or from the first min of it ... no song played from the beginning !!! .. I tried to remove all songs and put them back, put nothing happens !! does anybody face the same problem ??! User uploaded file

iPhone 8 Plus, iOS 11.2.6

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Hello shadiqd,

Thank you for using Apple Support Communities!

I understand from your post that your songs show as individual albums rather than songs and you no longer have forward and back buttons. Depending on the file type of the songs, they could be read as audio files rather than music files. Make sure that the songs you are syncing to your iPhone are one of these audio formats that are supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), and Dolby Digital Plus (E-AC-3).

The supported file formats are listed in the iPhone 8 Plus Technical Specifications:

iPhone 8 - Technical Specifications - Apple

If the songs are not one of the above mentioned file formats, you can convert them using iTunes on a computer. The following article will provide you with the steps on how to convert the file format:

Convert a song to a different file format with iTunes - Apple Support

Best Regards.

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Mar 10, 2018 10:18 PM in response to shadiqd In response to shadiqd

Hello shadiqd,

Thank you for using Apple Support Communities!

I understand from your post that your songs show as individual albums rather than songs and you no longer have forward and back buttons. Depending on the file type of the songs, they could be read as audio files rather than music files. Make sure that the songs you are syncing to your iPhone are one of these audio formats that are supported: AAC-LC, HE-AAC, HE-AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC-3), and Dolby Digital Plus (E-AC-3).

The supported file formats are listed in the iPhone 8 Plus Technical Specifications:

iPhone 8 - Technical Specifications - Apple

If the songs are not one of the above mentioned file formats, you can convert them using iTunes on a computer. The following article will provide you with the steps on how to convert the file format:

Convert a song to a different file format with iTunes - Apple Support

Best Regards.

Mar 10, 2018 10:18 PM

Reply Helpful (2)

Mar 10, 2018 10:26 PM in response to jameson.h In response to jameson.h

sorry .. but you need to understand that before i'm using iphone 6s . after buying iphone 8 plus i just make backup and restore it to the new phone and everything was okey .. after updating the software everything going crazy !!!!..... my list is the same since i'm using iphone 4 .. its all mp3 songs !!! .. and what about the songs !!! why they showed like every song has its own album !!!..and now also siri is working on its own !!!!! I'm very upset from my phone !!!

Mar 10, 2018 10:26 PM

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Question: music app changed !!!