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Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

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Question: When asking for user name what do I do?

I am trying to set up syncing thru Exchange. When it asks me for user name what do I type in. Not sure what to do. Trying to sync my iPhone, iPad and iMac for email.

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Apple does not provide nor manage your Microsoft exchange account. They won’t know a thing about that. You need to talk to whomever provides or manages your exchange account about it. Is this a work account? If so, ask you employer about it.

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Mar 11, 2018 8:34 AM in response to stesmith2350 In response to stesmith2350

Apple does not provide nor manage your Microsoft exchange account. They won’t know a thing about that. You need to talk to whomever provides or manages your exchange account about it. Is this a work account? If so, ask you employer about it.

Mar 11, 2018 8:34 AM

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Mar 11, 2018 1:16 PM in response to stesmith2350 In response to stesmith2350

stesmith2350 wrote:


So who do I contact?

You need to contact your Exchange administrator, e.g. whoever is in charge of your email account. Generally, Exchange servers are used by organizations. Is this a work email account? If so contact your IT department.

Mar 11, 2018 1:16 PM

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Mar 11, 2018 2:49 PM in response to IdrisSeabright In response to IdrisSeabright

Wow, this gets complicated. It’s not for work, I just want to make my emails more in sync so that I don’t have to constantly erase them from each device. Just want to have it so that when I erase from one device, it erases all. Thanks and I really appreciate your help.

Mar 11, 2018 2:49 PM

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Mar 11, 2018 3:27 PM in response to stesmith2350 In response to stesmith2350

stesmith2350 wrote:


Wow, this gets complicated. It’s not for work, I just want to make my emails more in sync so that I don’t have to constantly erase them from each device. Just want to have it so that when I erase from one device, it erases all. Thanks and I really appreciate your help.

Any standard IMAP email service will do that. Gmail, iCloud and most other email services use IMAP these days.


Who is your email provider? What comes after the @?

Mar 11, 2018 3:27 PM

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Mar 12, 2018 6:16 AM in response to stesmith2350 In response to stesmith2350

So, what you should do is contact Century Link and see if they offer IMAP support for email and, if so, the settings for it.


How the email is set up (POP, IMAP, Exchange) is determined by the email provider, not by you.

Mar 12, 2018 6:16 AM

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Question: When asking for user name what do I do?