Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: I cannot install iTunes 12.7.3

Dear all,

I need to transfer my data to my new iPhone but I cannot install iTunes 12.7.3 I have the message that a windows installer file is missing. Please advise.

i Checled the forums I uninstall the old version but nothing. I downloaded Microsoft utility for uninstall again not nothing



iPad 2 Wi-Fi, iOS 11.2.6

Posted on


Page content loaded

Mar 11, 2018 8:06 AM in response to Renos1981 In response to Renos1981

For general advice see Troubleshooting issues with iTunes for Windows updates. Start with Missing MSI errors.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version as a workaround for installation or performance issues.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.


Mar 11, 2018 8:06 AM

Reply Helpful
User profile for user: Renos1981

Question: I cannot install iTunes 12.7.3