iTunes won't install on Windows 7

Hi Everyone,


I need urgent help! Just got a new iPhone. However, it required the latest version of iTunes in order to work (yes, still using an old version.) Therefore I downloaded the installer to install it.


Then comes the trouble. The installer stopped at this point.

User uploaded file


I uninstalled the old iTunes and reinstall as fresh, still having the same problem. Any idea on what triggered this? BTW, this has been happened to me for a few versions already. Every time I have to uninstall iTunes completely before I can update to the new version (internal update won't work.) Just this time this procedure won't work anymore 😟


Any help will be appreciate.


jf

Windows 7

Posted on Jul 13, 2018 8:34 PM

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3 replies

Aug 14, 2018 11:50 AM in response to Bear08

Try repairing Apple Software Update from the Programs and Features control panel, then uninstall it before trying to reinstall iTunes. If it won't repair try the MS install & uninstall utility mentioned in note 1 in the following guide.



For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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iTunes won't install on Windows 7

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