Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Files app crash

My Files app keep crashing. The moment I tap it on, it will bounce out by itself. I did everything I could including restarting the phone, delete the app and download again but end resuly is still the same. Could anyone help me on this?

Posted on Mar 11, 2018 7:42 AM

Similar questions

Files App Bugged? Please Help! Hi all, I updated to iOS 15 on Monday. I was in the process of creating shortcuts to files on my Home Screen tonight. I successfully created 3, then the files app stopped working. When I open the Files app, I see none of my files and simply see a message on the screen that reads, “No file to preview.” I receive the same message when using my shortcuts that I created. I can’t access anything in the Files app now, there’s just that message on the screen. It doesn’t show recent, or allow me to search, or to do anything. Just a blank screen with those words on it. I have restarted my phone twice, and nothing has changed. anyone have any suggestions as to what is going on? Thanks
5410 4
File app crash Why when I search something in the File app, the app crashes? It happens after I digited one or two letters, completely random. I tried to colse and open the app again, to disinstall and reinstall the app and to turn off and on the iPad.
419 1
Files app isn’t responding/opening Help me: My Files app isn’t working on my iPhone. I restarted it, even updated it to the latest version. Background: I opened a link that was sent by a guy that I recently met online. It was meant to help me with online trading. I opened the link on Safari browser, and a pop up opened up asking stating “This website is trying to download a configuration profile. Do you want to allow this?” I clicked “Allow.” I’m scared if the guy configured my iPhone profile (don’t know if that means he hacked my phone or can spy on my iPhone activities?). Secondly, I can’t open my Files app. It’s stuck with the “SPEEDCOIN” download, if I press “Done” or the share button it’s not responding. I can share Files when I share from WhatsApp though. Please help me. Below screenshots: 1. First one is the link when it opens on Safari and then I pressed the iOS button for download 2. Second is a screenshot when I opened the link *** in Safari browser (as mentioned in number 1) (that’s when I clicked “allow”). 3. Is the one when I opened the link on duck go browser. 4. Is my iPhone’s “Files” folder that is stuck and not responding. I can see that the “done” or share button gets highlighted when I press them, but it doesn’t respond. I tried to restart and updated to latest iOS update. 5. The fifth one is when I opened the link on Chrome browser and that configuration box popped up asking me to Download. [Link Edited by Moderator]
458 5

There are no replies.

Files app crash

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up