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Question: Getting updates for bad software

I keep getting notifications to update software and then when I try to do it, it tells me this software is not available - was registered to a different user or something. Help! How do I stop these notifications or delete these updates from the app store?

iMac, macOS High Sierra (10.13.3)

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Hmmm, they are iWork apps and I have old versions and new ones, so I will try getting rid of the old version. That might do the trick. Thanks!

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Mar 12, 2018 1:45 PM in response to Marty Roberts In response to Marty Roberts

Well, that didn't work either. I am still getting this message when I go to update:

Update Unavailable with This Apple ID

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

This is for Numbers and Pages and iMovie - all of which I bought along with this computer! Very frustrating!

Mar 12, 2018 1:45 PM

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Question marked as Solved

Mar 13, 2018 6:47 PM in response to John Galt In response to John Galt

I figured it out - thanks to you suggestion which reminded me I have two Apple ID's. One is an old email that it won't let me get rid of - Grrrrr! So when I entered that apple ID, it let me download. What a pain!

Mar 13, 2018 6:47 PM

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User profile for user: Marty Roberts

Question: Getting updates for bad software