Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Apple ID issue

I changed my Apple ID. I'm no longer able to update apps as the old Apple ID is still hanging out there, and not accessible. How do I get rid of the old Apple ID altogether?

Posted on


Page content loaded

Mar 11, 2018 12:22 PM in response to charliefromtucson In response to charliefromtucson

Hi Charlie,

Did you create a new Apple ID? In that case, your apps and purchases are not transferable. You can either delete apps and re-download them with your new Apple ID, or you can use family sharing with your old Apple ID.

Did you CHANGE your Apple ID username (your email address)? Then it's just a "bug". Sign completly out of all devices you are signed into, and then sign back in again. If apps are still asking for your old Apple ID username, enter your new password. If not, delete the app and re-download. However all purchases should be kept.


Mar 11, 2018 12:22 PM

Reply Helpful
User profile for user: charliefromtucson

Question: Apple ID issue