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Question: Maxed out Macbook Pro Mid 2012 Running Slow

Hello. Last year I purchases refurbished Macbook Pro 2012 Retina. Specifications look great and it has 16GB of RAM, SSD etc. I use it for work only.. Means I browse websites like facebook, browse google drives etc. I can't have 3 tabs open without my fans going crazy and whole macbook getting hot as fire. I expected such specifications to handle these simple tasks more efficiently...


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-11 23:50:05

Download EtreCheck from https://etrecheck.com

Runtime: 3:25

Performance: Good


Problem: Computer is too slow


Major Issues:

Anything that appears on this list needs immediate attention.


Battery failure - Your battery is reporting that it needs to be serviced.

Adware - Adware detected.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Time Machine auto backup disabled - Time Machine auto backups are disabled.

High battery cycle count - Your battery may be losing capacity.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Corrupt hosts file - Hosts file is corrupt.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (Retina, Mid 2012)

MacBook Pro Model: MacBookPro10,1

1 2,6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok

Battery: Health = Service Battery - Cycle count = 711


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2880 x 1800

NVIDIA GeForce GT 650M - VRAM: 1 GB


Drives:

disk0 - APPLE SSD SM512E 500.28 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 420.07 GB

disk1s1 - Macintosh HD (APFS) 420.07 GB 138.34 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 420.07 GB 20 MB

disk1s3 - Recovery (APFS) [Recovery] 420.07 GB 510 MB

disk1s4 - VM (APFS) [APFS VM] 420.07 GB 1.07 GB

disk0s3 - B******P (NTFS) 80.00 GB


Mounted Volumes:

disk0s3 - B******P 80.00 GB (39.42 GB free)

NTFS

Mount point: /Volumes/B******P


disk1s1 - Macintosh HD 420.07 GB (279.97 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 420.07 GB (279.97 GB free)

APFS

Mount point: /private/var/vm


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: USB Network Interface

Interface en5: TomTom

Interface en6: Thunderbolt Ethernet

Interface en8: K4606

Interface en7: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.82 GB available


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: Less than an hour

System Load: 3.44 (1 min ago) 2.94 (5 min ago) 1.35 (15 min ago)


Configuration Files:

/etc/hosts - Count: 42 - Corrupt!


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Adware:

Launchd: ~/Library/LaunchAgents/macsearch.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Agent/macsearch DistributerName=sfmctar2 ChannelId=195 DeviceId=551ac2ba-6f24-5c5f-b310-7363480f0423 Country=GB BarcodeId=52143195 Date=2018-02-16


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.spaceband_bilboquet.plist

Executable: ~/Library/haystack-propriety/yvunqaDS/qvgSfiDn/lOHZcxdE/spaceband_bilboquet

Launchd: /Library/LaunchDaemons/com.torrents-time.helper.plist

Executable: /Library/PrivilegedHelperTools/com.torrents-time.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist

Executable: /Library/Application Support/Vodafone/NML2NDeviceObserver.app/Contents/MacOS/NML2NDeviceObserver de.novamedia.Vodafone Mobile Broadband None -AllowedDeviceRules /Library/Application Support/Vodafone/Filters

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist

Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.bluejeans.app.detector.plist

Executable: ~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.allanitic.xt.plist

Executable: ~/Library/allanitic.xt/allanitic.xt.app/Contents/MacOS/allanitic.xt

Launchd: ~/Library/LaunchAgents/com.expensefully.zc.plist

Executable: ~/Library/expensefully.zc/expensefully.zc.app/Contents/MacOS/expensefully.zc

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

Name Version
Adobe AIR Uninstaller 1.5.3
Microsoft Document Connection 14.0.0
Vodafone Mobile Broadband 1.0
GoToOpener 1.0.473
DVD Player 5.8
SwitchBoard SBSV 2.0.13.7486
InkServer 10.9
Microsoft Error Reporting 2.2.4
Open XML for Excel 14.0.0
Microsoft Word 14.0.0
ILST_21_1_0 4.3.0.256
ExtendScript Toolkit ESTK CS5 3.5.0.52
Adobe Device Central CS5 3.0.0.376
zoom 4.1.18796.0103
Microsoft Chart Converter 14.0.0
KFNT_1_0_0 3.9.5.353
CINEMA 4D QT Agent 1.0
Microsoft Database Utility 14.0.0
AAM Registration Notifier 7.0.0.485
Adobe Extension Manager CS5 "5.0.0.298"
Microsoft Ship Asserts 1.1.0
CS5ServiceManager 5.0.0.738
Alerts Daemon 14.0.0
Microsoft Graph 14.0.0
Microsoft Outlook 14.0.0
COSY_2_4_3_32 4.3.0.256
AAMLauncherUtil 10.0.0.49
Remote Desktop Connection 2.1.0
ANMLBETA_1_0_5 3.9.5.353
Blue Jeans 1.33.15
AAM Updates Notifier 9.0.0.281
Equation Editor 14.0.0
quicklookd32 5.0
Adobe Flash Player Install Manager 28.0.0.161
Microsoft Upload Center 14.0.0
COMP_1_0_32 3.9.5.353
{DD5B1FAF-47FA-4B6D-A31C-5E313EB0DD07} 5.0.65.0
COCM_1_0_32 4.3.0.256
{15FEDA5F-141C-4127-8D7E-B962D1742728} 3.0.121.0
SA Color Finesse 3 UI 3.0.15(314)
Microsoft Office Reminders 14.0.0
CDEC_1_0_0 4.1.1.202
CORG_1_0_32 3.9.5.353
ACR_9_6 3.9.5.353
Template 1.5.3
Microsoft Excel 14.0.0
AME_11_1_2 4.1.1.202
Adobe Application Manager 10.0.0.49
Microsoft AutoUpdate 2.3.1
uTorrent 1.8.7
Brackets 1.6.0
Adobe After Effects Render Engine
CoolBookController 2.22
adobe_licutil 7.0.1.109
Microsoft Office Setup Assistant 14.0.0
Adobe Bridge CS5 4.0.0.529
Adobe AIR Application Installer 1.5.3
NML2NDeviceObserver 1.0
Microsoft Database Daemon 14.0.0
Microsoft Clip Gallery 14.0.0
My Day 14.0.0
SyncServicesAgent 14.0.0
Adobe AIR Updater 1.5.3
CORE_1_0_32 4.3.0.256
Microsoft PowerPoint 14.0.0
AEFT_14_1_0 3.9.5.353
{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} 9.0.0.65
Microsoft Language Register 14.0.0


Kernel Extensions:

/Applications/BlueStacks.app

[Not Loaded] VBoxDrv.kext (BlueStack Systems, Inc., 4.3.26)

/Applications/CoolBookController.app

[Not Loaded] CoolBook2SL.kext (2.1.5)

/Applications/Tunnelblick.app

[Not Loaded] tap-signed.kext (Jonathan Bullard, 20141104 (Tunnelblick build 4921))

[Not Loaded] tun-20111101.kext (Jonathan Bullard, 20111101 (Tunnelblick build 4921))

/Applications/zoom.us.app

[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)

/Library/Extensions

[Loaded] TACC.kext (TechSmith Corporation, 1.0.3 - SDK 10.10)

/System/Library/Extensions

[Not Loaded] NovatelWirelessUSBCDCECMControl.kext (v3.0.13 (001))

[Not Loaded] NovatelWirelessUSBCDCECMData.kext (v3.0.13 (001))

[Not Loaded] ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.3.35)

[Not Loaded] ZTEUSBMassStorageFilter.kext (ZTEDriver_MacV1.3.35)

[Not Loaded] IceraUSBMassStorageBypass.kext (NM Icera bypass V1.0)

[Not Loaded] NovatelWireless3G.kext (v3.0.13 (001))

[Not Loaded] NovatelWirelessFilter.kext (v3.0.13 (001))

[Not Loaded] Option72.kext (2.15.0)

[Not Loaded] OptionHS.kext (3.26.0)

[Not Loaded] OptionMSD.kext (1.21.0)

[Not Loaded] OptionQC.kext (1.11.0)

[Loaded] RIMBBUSB.kext (0.0.67)

[Not Loaded] RIMBBVSP.kext (0.0.67)

[Not Loaded] SteelSeriesEngine3DriverSigned.kext (SteelSeries, 0.84 - SDK 10.10)

[Not Loaded] Vodafone.kext (v3.0.9 (017))

[Not Loaded] cdc_ecm_qmi.kext (1.0.26)

[Not Loaded] cdc.kext (1.0.26)

[Not Loaded] NMSamsungDriver_106.kext (0.0.2)

[Not Loaded] NMSmartplugSCSIDevice_106.kext (1.0.1)

[Not Loaded] NMHuaweiPhonesVTPCDC_106.kext (0.0.2)

/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns

[Not Loaded] NMUSBCDCACMControl_106.kext (3.2.12)

[Not Loaded] NMUSBCDCACMData_106.kext (3.2.12)

/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[Not Loaded] NovatelWireless3GData.kext (v3.0.13 (001))

/System/Library/Extensions/Vodafone.kext/Contents/Plugins

[Not Loaded] VodafoneData.kext (v3.0.9 (017))


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 174 Apple tasks
[Running] 108 Apple tasks


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 186 Apple tasks
[Running] 109 Apple tasks


Launch Agents:

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-19)
[Running] de.novamedia.VodafoneDeviceObserver.plist (? dd99164d - installed 2013-04-26)
[Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2016-11-09)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-03-11)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-03-11)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-23)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.oracle.java.Java-Updater.plist (? ac29d4f2 - installed 2017-12-20)


Launch Daemons:

[Loaded] com.ipvanish.IPVanish.VPNHelper.plist (? f6a091d5 - installed 2016-06-14)
[Not Loaded] org.virtualbox.startup.plist (? 0 - installed )
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-03-11)
[Loaded] com.privax.hmaprovpn.helper.plist (Privax LTD - installed 2016-11-17)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-05-31)
[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2016-04-24)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-19)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20)
[Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2017-10-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2017-02-03)
[Not Loaded] org.AnonymousVPN.helper.plist (? 0 - installed 2017-09-21)
[Running] com.torrents-time.helper.plist (? 0 - installed 2017-10-08)
[Loaded] org.strongswan.charon-xpc.plist (Dmytro Savchenko - installed 2017-09-21)
[Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2018-02-21)


User Launch Agents:

[Running] com.bluejeans.app.detector.plist (? 0 - installed 2018-02-09)
[Loaded] com.BlueStacks.AppPlayer.Service.plist (BlueStack Systems, Inc. - installed 2015-07-31)
[Running] com.spotify.webhelper.plist (Spotify - installed 2018-02-26)
[Loaded] com.hydropericarditis.plist (? 0 - installed )
[Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)
[Loaded] com.expensefully.zc.plist (? 0 - installed 2017-09-28)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-12)
[Loaded] com.allanitic.xt.plist (? 0 - installed 2017-09-28)
[Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-12)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed )
[Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2017-12-07)
[Loaded] com.spaceband_bilboquet.plist (? 0 - installed 2017-04-09)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-23)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2017-02-03)
[Running] macsearch.plist (? 0 - installed 2018-02-16)


User Login Items:

VMCStatusMenu Application

(/Library/Application Support/Vodafone/VMCStatusMenu.app)

com.adobe.SwitchBoard.monitor.plist MachInit

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)


Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

Flash Player: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-02-08)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-12)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-19)


User Internet Plug-ins:

iGetterScriptablePlugin: 2.9.5 (installed 2017-07-26)

ZoomUsPlugIn: 4.1.18796.0103 (installed 2018-01-05)


Safari Extensions:

AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2016-08-18)
Make It Short.safariextz - Junecloud LLC - http://juncld.com/e3xR (installed 2018-03-04)
Translate.safariextz - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate (installed 2017-09-25)
LastPass.safariextz - LastPass - https://lastpass.com/ (installed 2017-11-12)


3rd Party Preference Panes:

Flash Player (installed 2018-02-02)

Java (installed 2018-02-12)


Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 420.07 GB - Disk used: 140.10 GB

Destinations:

A***s [Network] (Last used)

Total size: 3.00 TB

Total number of backups: 9

Oldest backup: 2016-04-04 15:22:12

Last backup: 2016-07-07 15:06:23


Top Processes by CPU:

Process (count) Source % of CPU
WindowServer Apple 9
kernel_task Apple 2
launchd Apple 1
Adobe CEF Helper (2) Adobe Systems, Inc. 1
Creative Cloud Adobe Systems, Inc. 0


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 1.01 GB
mdworker (11) Apple 286 MB
Adobe CEF Helper (2) Adobe Systems, Inc. 282 MB
Adobe Desktop Service Adobe Systems, Inc. 184 MB
mds_stores Apple 123 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 18 KB 15 KB
apsd Apple 5 KB 8 KB
assistantd Apple 4 KB 2 KB
netbiosd Apple 2 KB 802 B


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
WindowServer Apple 4
Adobe CEF Helper (2) Adobe Systems, Inc. 1
Creative Cloud Adobe Systems, Inc. 0
syncdefaultsd Apple 0
Core Sync Adobe Systems, Inc. 0


Virtual Memory Information:

Available RAM 11.54 GB
Free RAM 8.20 GB
Used RAM 4.46 GB
Cached files 3.34 GB
Swap Used 0 B


Clean up:

~/Library/LaunchAgents/com.skype.skype.shareagent.plist

/Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

Executable not found

~/Library/LaunchAgents/com.hydropericarditis.plist

/Users/[redacted]/Library/UpdateMac/snowshoeing/snowshoeing

Executable not found


Diagnostics Information (past 7 days):

2018-03-09 11:12:28 com.apple.WebKit.WebContent CPU (once)

2018-03-09 11:09:40 Safari.app Crash (once)

Enabled Extensions:

com.betafish.adblockforsafari-UAMUU4S2D9 (102.57 - 2.57) AdBlock

com.lastpass.lpsafariextension-N24REP3BMN (4.1.61.123 - 4.1.61) LastPass

com.junecloud.makeitshort-PB4R74AA4J (1.5.1 - 1.5.1) Make It Short

2018-03-05 08:23:03 com.torrents-time.helper Crash (once)


End of report

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Mar 11, 2018 3:13 PM in response to Arnaniuz In response to Arnaniuz

Battery failure - Your battery is reporting that it needs to be serviced.

Adware - Adware detected.


You haves so much in the way of third party software installed, you'd be better off restoring your Mac to factory settings.

Mar 11, 2018 3:13 PM

Reply Helpful

Mar 11, 2018 3:18 PM in response to Arnaniuz In response to Arnaniuz

First off, you should get your battery served as it has high battery cycle count.


The second thing is that EtreCheck complains on Adware, and in your case I can see you are using CleanMyMac which has gotten a lot of negative reviews because of it's bad impact on your computer.


The reason why your fans would get loud is usually because a certain process is using more CPU time that it should. It could be a faulty Safari extension, it could be CleanMyMac, it could be a website using Flash or older technology. I'd open up your Activity Monitor and watch the CPU utilisation when your fans start to get loud.


Hope it works out for you.

Mar 11, 2018 3:18 PM

Reply Helpful

Mar 12, 2018 7:09 AM in response to freddedotme In response to freddedotme

freddedotme wrote:


I'd open up your Activity Monitor and watch the CPU utilisation when your fans start to get loud.

Activity Monitor is your friend here. There is a tab labelled "Energy" which will give you a better idea of which processes might be causing your machine to heat up.

Mar 12, 2018 7:09 AM

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User profile for user: Arnaniuz

Question: Maxed out Macbook Pro Mid 2012 Running Slow