Texts lost before I’m finished
if I have to stop mid- text, my iPhone 7plus screen goes to sleep as usual, but wh I return to finish typing the text, it deletes itself and I have to start from the beginning
iPhone 7 Plus, iOS 11.2.6
User profile for user:
MoonJ.
User level:
Community Specialist
Hey there, Tigermomma!
Welcome to the Apple Support Communities. From your post, I understand that when you're writing in the Messages app and need to step away for a few minutes, when you come back to the message it's gone. This happens when the display locks. I'd be happy to help!
From what you've described, I would recommend following the steps outlined in If an app unexpectedly quits, stops responding, or won’t open - Apple Support . Even though the title of the article doesn't quite match the issue you're experiencing, I think the steps will still be helpful for troubleshooting your specific issue.
If you're still having trouble after going through that article, I would recommend reaching out to Apple Support directly for further assistance, which you can do here: Contact Apple Support .
Cheers!
Welcome to the Apple Support Communities. From your post, I understand that when you're writing in the Messages app and need to step away for a few minutes, when you come back to the message it's gone. This happens when the display locks. I'd be happy to help!
From what you've described, I would recommend following the steps outlined in If an app unexpectedly quits, stops responding, or won’t open - Apple Support . Even though the title of the article doesn't quite match the issue you're experiencing, I think the steps will still be helpful for troubleshooting your specific issue.
If you're still having trouble after going through that article, I would recommend reaching out to Apple Support directly for further assistance, which you can do here: Contact Apple Support .
Cheers!