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Question: I have 5 authorized computers and both devices are dissassociated

I read an article trying to learn why iTunes was deleting my music because it said i can only have one iTunes and already have 5 devices authorized or something to that effect. So I had to read up on it, found out about I should've deauthorized my computers before I sold them, I'm down to just one laptop. Yet, 5 authorizations. Then it says look to see how many devices are associated. I found my iPhone was dissociated but iPad was not, so I went and associated the iPad. When I tried to back up the iPad, got the same message with it, you can only use one iTunes account, etc so I had to stop the backup before it erased my music on that one as well. Things went from bad to worse when I had to do a Windows 10 reload, now both of them are disassociated, and no way of my being able to backup to iTunes, so what do I do now?

iPad 2 Wi-Fi + Cellular, iOS 11.2, null

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Account authorisations and device/computer associations are two separate (though in a way related) things, removing an associated device won't change the number of authorised computers.


As long as you haven't done so within the last twelve months you should be able to 'deauthorise all' and then authorise/re-authorise the computers that you still have : Deauthorize your computer using iTunes - Apple Support

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Mar 12, 2018 3:37 AM in response to jofromvienna In response to jofromvienna

Account authorisations and device/computer associations are two separate (though in a way related) things, removing an associated device won't change the number of authorised computers.


As long as you haven't done so within the last twelve months you should be able to 'deauthorise all' and then authorise/re-authorise the computers that you still have : Deauthorize your computer using iTunes - Apple Support

Mar 12, 2018 3:37 AM

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Mar 12, 2018 5:49 AM in response to jofromvienna In response to jofromvienna

Authorization vs. association


Up to 5 computers can be simultaneously authorized for each Apple ID. There is no direct record of which machines are authorized. It is up to you to keep track. (I use a small text file in my main iTunes folder.) iPods & iOS devices are limited to DRM protected content from up to 5 different accounts. There is no limit to the number of devices that you can load up with content using iTunes. You can deauthorize computers that you no longer wish to use to access protected content so that you can authorize others. You either do this on the specific machine or deauthorize all and then reauthorize as needed. Having used deathorize all you cannot use it again for a year, though Apple Support may be able to perform a reset if you can explain why you need to reuse the feature before it becomes available to you. Reinstalling Windows without deauthorizing first will use up an authorization.

HT201251: Authorize your computer in iTunes - Apple Support


A mix of up to 10 computers and iOS devices (no more than 5 computers) can be associated with your Apple ID for iTunes Match/Apple Music, automatic downloads, or redownloads of past purchases. There is a 90 day limit before a computer or device can be switched to another ID or the association removed. The list of associated devices is the one you can see within your account details in iTunes. You associate a device or computer by using certain features, typically downloading past purchases. You don't necessarily need to associate a computer or device with your Apple ID to use it with your content. Again Apple Support may be able to reset if you can explain why you need to reset the association early.

HT204074: View and remove your associated devices in iTunes - Apple Support


You can happily remove any and all associations that are not within the 90 day limit. Those that you actually use will be recreated as and when you make use of a service that triggers association.




tt2

Mar 12, 2018 5:49 AM

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Question: I have 5 authorized computers and both devices are dissassociated