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Question: iMessage disconnected from Macbook Air?

I recently got a Macbook Air, and when I first got it my iMessage was connected and working fine. However, after a few months, it disconnected itself. Now, if I send a message from my computer, it comes through as my email.

How can I get it fixed?


MacBook Air, macOS High Sierra (10.13.1)

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Mar 12, 2018 1:39 PM in response to alin98 In response to alin98


In Messages the iMessages account needs an Apple ID

This is an emails that works with iCloud.

It does not have to be the same Apple ID as you use in iTunes or the iCloud setting in System Preferences > iCloud.

It will will be an Active Email address on the whole.

If your Apple ID is an old emails that does not work but is valid as an Apple ID then it is possible to have an Email that is not active but still use it as an Apple ID.

When you first add the Apple ID to the iMessages account then it can only send as the email address/Apple ID

If you have an iPhone then it is possible to send as if it were the iPhone in the setting for "Start New Conversations from" drop down.

It can be that the app does not login particularly after an update or upgrade to the OS.

I mention all of this as I am not entirely sure what you mean.

User uploaded file

8:39 pm Monday; March 12, 2018

 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Mar 12, 2018 1:39 PM

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User profile for user: alin98

Question: iMessage disconnected from Macbook Air?